My friend and I chose Jollibee for our meal, but before we could decide what to order, we noticed the lines were really long—both for placing orders and picking up food. Since we were quite hungry, we decided to join the line at the counter like everyone else. My friend volunteered to wait in line while I looked for a place to sit. Unfortunately, all the seats were taken, so we opted to wait outside instead. After my friend finished ordering, he headed to the pickup area while I stayed at our table. After about 20 minutes, he realized our orders were ready for pickup, but no staff were there to help him because the orders were incomplete. The crew informed him that they would give him the complete order once it was ready. We ended up following up about five times, but no one came to provide our orders.
Our order sat at the table for quite a while until it got cold. My friend was really frustrated because he asked for help multiple times, but no staff came to assist us. So, we decided to switch roles: he stayed at the table while I waited in line to pick up our orders. When I finally received what we had ordered, it was still incomplete. They told me to hold onto the number until all six burgers (which is what we ordered) were ready. We agreed, so we ended up eating the cold food, and my friend was upset about the service. After finishing the first round of food, I went back to the line to check on the burgers, but they still weren't ready. After following up, I found out that the burgers had been sitting at the table for a long time, and no staff had bothered to notify us that the order...
Read moreThe Atmosphere is crowded because of the space. The Food is hilarious because of the spice powder of the spicy chicken./., and the service is too bad because of the crew, I was asking to follow up my order because I was waiting 1hour and 30minutes and this crew named bella/bela is rolling her eyes like she got possessed because I was asking to follow up my order. And then I asked the manager too to follow up my order and he said that the Chicken is still being cook and it's going to take 8mins. JUST 8MINUTES. AND THEN IT TOOK ANOHTER 30MINUTES FOR MY ORDER TO BE READY. SO TO CUT THE STORY I WAITED FOR ALMOST 2HOURS FOR A BUCKET OF CHICKEN...
Read moreThey should provide the number sequences the number they give you is not in orderly manner, specially if you have seniors with you. They will help you to order first but then your order will come last., and the all the staff do not have the sense of urgency. If your working in this fast food chain they should move fast. And they’re not wearing gloves for...
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