We frequent at this location - our child loves her Mcdo meals! Usually, it is a straightforward process where we order our food, we dine in, and exit the branch.
In the latest instance that we visited, there were no seats for usual patrons as they blocked almost all the seats outside of the event area.
People who were supposed to dine in are either getting out without ordering food or just taking out their already ordered food due to the poorly managed event.
I did an inquiry to the shift manager Mandy if there's anything they can do to compensate or appease inconvenienced patrons. She was not able to offer anything.
As a usual diner of Mcdo, I believe this is not in line with their principle of providing quality and satisfactory fast food service.
I do not recommend this branch and I hope this...
Read moreThe customer service in this branch is very very POOR. We've waited almost for 1 hour for our food. In the first place we can understand the situation if, in the counter the cashier would inform us that the serving time would be that long but she didn't. And some of the tables are not yet cleaned, so my boyfriend was the one who initiated to clean our table instead of a crew. We take our order at 4:25 and it served 5:10 almost an hour. And also I observed the old woman with a special child their order takes so long, they came us first but their food wasn't served yet. Until our food was served but their food was not. So the old woman make a follow up for their order. This branch is so poor at customer service. They are not giving a customer...
Read morepaid a gcash mode thru their big screen and scanned the qr code, but it appeared "retry" in the screen. i successfully paid but there's no receipt, it says that it was cancelled. i lost 178 pesos in my gcash, the crew said it will comeback within a day but until now there's no money in my gcash. i recommend to not pay or scan the qr code through the touchscreen monitors and do it instead in the counter. the waiting time for the touchscreen monitors is shorter and it will make u try again even u already paid. i was mad because i couldn't eat that day and I decided to...
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