Shakey's Pizza Parlor — Restaurant in San Pedro

We ordered carbonara (200+php for solo), bacon & cheese pasta (200+php for solo), Chef's choice salad, Skinny fries salted (200+php) and Hawaiian Large thin crust (300+php). Sorry as I was not able to take a pic of the pizza and salad. It all tasted very good, and the solo carbonara is good for two if you don't have a big appetite. We got the Chef's choice salad family size for free because we availed the Shakey's Supercard which is worth 499php valid for 1 year, the server told us we can get a lot of perks out of it so I signed up. My mom and I had an amazing experience, all the servers are attentive and always have a smile on their face. This branch also has a Fun Zone, which has arcade games and everything for free, and they have a large TV screen on the wall which shows live NBA games. This branch also caters to small gathering or party. Parking space is availbale in front of the restaurant. The place is also very clean and...

Worst experience I had with Shakey's 😡😡😡 Our pizza was delayed and we follow up we receive a lousy excuse "nasunog po kasi yung pizza, kelangan namin magreplace ng order". So they had re-process our pizza when we all know that their over is automatic and there is least chance a pizza will be over cooked. We requested for the manager, and the worst part of their service is that it took us about 10mins before the manager approach us with a very rough tone and said to us "Sir/mam may complaint daw po kayo?" For a manage not to know what our complain and a rough tine?! If its true that you over cooked our pizza you should have the initiative to inform your customer of the situation and that the order will delayed. Obviously you don't care what your customer will feel if their or is not met on time. You should reconsider training your personnel on customer service not just cooking...

On December 24, 2024, we experienced poor customer service from Shakey's Pizza in Pacita, which failed to uphold its slogan, "If it's late,it's free." We ordered pizza and chicken, with the delivery scheduled for 7:30 PM. However, it arrived at 8:00 PM when we were already at church. Thankfully, our home is near the church, allowing us to retrieve the order. When my brother inquired about the delay, the delivery rider confirmed that it would be free. Yet, at around 9:00 PM, the rider returned to collect the payment, which my brother provided without hesitation. My brother promptly emailed feedback to the branch, and they promised a free delivery on New Year's Eve to address the issue and uphold their slogan. However, no delivery or call was made on New Year's Eve, further highlighting their poor service and lack of commitment to...