McDonald's — Restaurant in Tuguegarao

A fairly good branch of McDonald's in the city. It serves food that is great, and staff is usually approachable. This branch is usually crowded on Sunday evenings and alright during other days. However, I have to be honest with a negative opinion here. McDonald's usually doesn't consider hygiene in some parts of their branches which is already something bad for me. I am not trying to create a bad review for this branch, but honestly, this branch has been standing for a decade or less, so it should be clear why it would have some cockroaches, but McDonald's should someday clean some parts of their branches because hygiene is also very important. I'd say this branch is fair enough, I can still...

Poor service, food and atmosphere is all normal. I ordered, waited for 40mins, new customers came in and they got their order. Although my order is still not there. I complained, and they showed no remorse. I asked for the manager, they apologized, and finally got my order. God have mercy, and I hope this review will improve the service of this place. May you all have...

This morning I ordered two McMuffins and one hotcake from this McDonald’s, but I received three hotcakes instead. I’m really disappointed. If the McMuffins were unavailable, they should have called to confirm, but they just changed my order without asking. This shows a lack of respect for the customer. I hope they improve their service and stop making changes...