Hap Chan - SM City Valenzuela — Restaurant in Valenzuela

I am disappointed in your SM Valenzuela branch. We waited for almost 1 hour and it was not cooked. Your waitress said that our order receipt was lost. Your people are irresponsible. Your restaurant is not that big. You didn't notice that we had been waiting for almost an hour and our food still wasn't there. But the new customers were the ones you gave orders to right away, compared to us who waited for a long time. I followed up with you 3 times and the last follow up you just said that our receipt was lost. You are...

I've been to plenty of Hapchan branches through out the metro but the menu here tastes different, compared to its other branches. The service was good though. My suggestion in this branch is to retrain their kitchen staff , they served us raw hakaw, twice, overall food is not good in...

Imbis na ilagay sa table yung food, inaabot mismo samin.

Saw the staff used her bare hands to put lemon sa...