As the company responsible for implementing and monitoring the HACCP system and pest control program at this establishment, we feel the need to leave this comment after noticing some malicious and unfounded reviews that have been posted. We would like to mention that the restaurant strictly complies with all hygiene and food safety regulations required by law. It has in place a rigorous pest control and prevention plan, supported by regular technical visits, continuous monitoring of all critical points, and the application of preventive measures in line with the highest industry standards. It is also important to note that, in the Algarve’s climate – especially during the summer months – the occasional presence of crawling insects outdoors is a natural phenomenon and practically impossible to eliminate completely, even with professional control programs in place. Whenever such a situation arises, corrective actions are immediately implemented to ensure the highest level of safety and comfort for customers. Food safety and consumer well-being are top priorities for both us and this establishment, which consistently guarantees the highest quality and confidence to...
Read moreWent here last week & again last night with family. You get a very warm welcome from Tracy(hope spelling is correct) & from Toni. They recommended a lovely wine & we had fun testing Tony in remembering the item numbers!!😂 Unfortunately half way through our starters we received some bad news from back home which zonked us a bit.😞 However Tracy was so sypathetic towards us for the rest of our meal & Toni chatted with us & Steve on the next table & advised us on what countries to visit & not to visit, ending up with Liverpool a suggested good spot 😂😂....All in all, love this place, love what they have done with the place & thank you Tracy for your warm embrace when leaving, it was much appreciated ❤️ We will certainly be back & I highly recommend it. Hope it's a huge success for you & your...
Read moreIf your used to eating quality food in quality places then this place is not for you. The restaurant is a swet box. It’s boiling hot. The sprite was flat. Sent it back. Asked for another another one. They bring another and it tastes the same. Flat. Was not sprite. Is a budget lemonade. The food does not have any quality taste to it. I’ve read through all the reviews which is what I read which made me come here but the reality is it’s a disappointment. We are staying in Quinta do lago which is a luxury side of the algarve. What I’m saying is if your looking for luxury food this is definitely not the place to go. The two staff are good stuff and there’s not a problem with the service but the problem is with the quality of food and if your used to eating good Chinese then this...
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