Restaurante Mariserra — Restaurant in Ponta Delgada

We arrived around 9 pm (bit later) and waited approximately 10 minutes to get a table, which was very nice. BUT to claim that the "good" tables with view outside are reserved for other guests so we have to sit inside ( which was not rl a problem tbh) was a bit irritating, but so far not rly sth to be upset about. SO FAR. First they tried to get rid of some old cheese and placed it on our table ( 8.50 €) what we kindly refused to take and it was brought back to the kitchen. My Wife and I ordered both the regional steak ( there was an egg on it what was not mentioned on the menu but no probs there). The steak was very tough so i had to cut it for my wife, and i almost couldn't cut it myself. The steak was a mixture of medium rear and well done ( we both ordered medium rear), so i didn't know what to think of it tbh. But all in all it wasn't very tasty. To be fair by the worst steak till now.( I've eat several on this island, cheap and expensive) Last but not least we received a wrong bill not once but twice. So i would recommend, if u r planning to eat there (but don't order the steak), check ur bill ( twice) I have to mention i do not know about the quality of the seafood-dishes ( which look delicious and fresh) but i rly can't recommend the steak.

PS: the tables which were "reserved"...

Tip: avoid this place with a one-time attitude towards guests

Don't call your place a restaurant. If you can't take the order correctly, you're not even an eatery. My wife ate nothing that evening because she ordered a tuna and you told us it ran out only after 50 minutes of waiting. At least you might say sorry. I also didn’t like the arrogant host/owner (whoever he was) who was welcoming us with grumble for being late (earlier we had apologized, so another guy told us to come again in 30 mins) and did not want to carry the menu, expecting us to remember it from the internet. Later he said out loud to the next table so the whole terrace could hear that the service’s usually bad, but nice food. God, what do you think about yourself? In reality, only my risotto was good, but the meat was dry, and the side dishes were cold and not edible, I left them untouched. Walking after me to return an empty plastic bottle that I left on the table is a boorishness. If I was there without my wife, I wouldn't hold myself from the pleasure of returning a little bit of an attitude right in your impudent face. AMF! Looking forward to your invite to...

At the beginning, it seemed to be a nice dinner place. We ordered a salad and rice with shrimps and cuttlefish. Already in the beginning, I was irritated by the consistency of the „cuttlefish“. The pieces of „cuttlefish“ seemed like processed fish. When I asked the waitress she confirmed it was cuttlefish, but looking at the pot as if she wasn‘t sure. As I still had my doubts I asked a second waiter he argued that he didn‘t know cuttlefish and neither did he know what consistency it has, which is very strange for person working in a fish restaurant. He looked at his colleagues with a shy laugh, what looked to me as if he said „she can‘t be fooled“. He then called the „big boss“ which was trying to tell me that there are different cuttlefishes. He wanted to show me the fish but unfortunately they had ran out (right after serving my dish apparently). And unfortunately he had also no picture on the phone. The whole dinner was very bizare, and I still don‘t know what I have eaten. We would not recommend this place, since lying to clients is a nogo. It should be clear what is served...