Vitraj Restaurant & Lounge — Restaurant in Bacău

Service is absolutely dreadful. You are forgotten on the terrace, if you want to keep ordering stuff along the way you have to get up, go inside and find a waiter. No one comes to empty ur ashtrays, no one is anywhere near when u want to get the check. I had to go inside for the 4th time, one waitress was looking on some pictures on a customer's phone, clearly they were friends or relatives, paid z e r o attention to me while I was waiting at the bar because guess what, the bartender and our section waiter were chilling at the back. She could have offered to find the guys for me. But chatting with friends while working was a better option for her. I was standing there for at least 10 minutes. When the guys eventually came back and I challenged them, they replied back in a rude manner. Not...

We had a group lunch here and it was just ok. Nothing to write home about. The food was just OK. We had 9 different dishes and 4 were flavorless. I had the Goulash and it was not good. The service was just OK too. The place is modern and clean with designated parking and wheel chair accessible. There is no privacy in the bathroom as the door can’t be locked, so this is a problem if you need to use it. We...

Experienta neplacuta

In sala de langa patinoar unde sambata seara s-a serbat un majorat nu s-a dat drumul la caldura decat la 6 seara si atunci la 2 calorifere mici. La alte 2 calorifere am dat eu drumul la ora 8 cand a inceput petrecerea. La momentul tortului ne-am trezit ca artificiile au fost aprinse si tortul adus in mijlocul salii in conditiile in care nu erau toti invitatii in sala. Sampania nu a fost adusa deloc luand sticlele neatinse la sfarsit, momentul fiind ratat. Invitatii nu au fost serviti cu tort pentru ca „Nimeni nu a cerut”. Reducerea de 15% pentru serbarea zilei de nastere care apare pe site si in meniu nu a fost aplicata, platind pretul intreg. Intreband de ea ni s-a spus ca a fost aplicata dar probabil la alta petrecere nu la noi. Deranjant a fost faptul ca am aflat intamplator in seara respectiva de reducere citind meniul nefind informati de acest lucru. E si asta o modalitate de a face profit. Concluzia: daca nu stai permanent la petrecere, sa fii tu atent la absolut tot ce se intampla, nu sa te bazezi ca personalul stie sa se descurce la un astfel de eveniment, apar situatii neplacute. Sper doar sa nu se...