Tally Bakery Cafe — Restaurant in Kigali City

I ordered a cake and they sent a wrong one I kept quiet and it happened again then I complained and they were like what should we do I said if you can't give me what I ordered then I will need my money back they were like you will get your money next day and you will have to write a refund letter I am like what? I didn't have time to write the letter of course I just gave up and told them to make it another time and went to another place got the one I wanted, but they didn't even apologize or show sympathy they were like...

I recently visited Tally and decided to try their lemon iced tea. I was pleasantly surprised by how refreshing it was! The balance of lemon and tea was perfect, not too sweet and just the right amount of tartness. The ambiance of the coffee shop was cozy and inviting its giving cozy Newyork vibe , making it a great spot to relax or catch up with friends. The staff were friendly and attentive, ensuring I had everything I needed. Overall, a wonderful experience, and I will definitely be coming back to try more...

This was by far the worst experience. They promised my order would arrive in 30 minutes, but it took over 2 hours. To make it worse, the food showed up cold—even though I’m only a 5-minute bike ride away. Their customer service was no help and kept giving me...