Caffini | كافيني — Restaurant in Makkah Region

Let's start with food: Food was great, price is reasonable and portions size was good. The breakfast options are mostly egg based but still taste different from each other and are delicious.

Drinks: Drinks were very disappointing, very small as seen in the picture, a shot cup of ice tea or mojito would cost 30 riyals. Taste was mediocre, simple and effortless mixes that should cost 9 riyals, not 30. Also, they serve water on small plastic bottles that completely kills the fancy vibes of the place. Also, they might forget your order so make sure to remind them atleast 7 times.

Service: Staff were welcoming and helpful but extremely slow even though we were the only ones in the restaurant as it was on Friday morning and we had all the staff around our table, but still, things like water or drinks will take an absurd amount of time to reach out table. Also food, some got their food much faster than others even though it was the same order. The manager is deceitful, offered us a discount, when we told him we already have a discount and showed him, he cancelled on giving us one. He was going to offer us a default discount that was already on the system. Also, said that we, the customers, don't care about anything but the food, which was rude.

Place: place was well designed, lots of natural light and comfortable chair, but their ac was broken, their card machine was broken so we had to wait 15 minutes in the sauna restaurant and take couple of smoke breaks until it's fixed.

Cleanness: flies will fly around your plates and dip in your food, water droplets from the ceiling, dirty stairs.

Overall experience: regretful and extremely disappointing. If you are planning to eat here, know that you deserve better, no need to torture yourself and go through an...

Atmosphere: I came around 8am and the place was really soothing. It’s family friendly the vibe was welcoming. It’s the perfect place to start your day.

Service: Staff was welcoming and the service was top notch. They introduced the menu and explained the ingredients and suggested a couple of dishes for me. They were extremely professional in serving my order and the cleaning afterwards.

Food: The quality was amazing, they even have a bakery and everything that comes out is freshly made. I ordered the Turkish egg, feta eggs, halloumi slider, the berry pancake and an orange juice for the drinks. The quantity was large and filling. The food is really delicious beyond words. It’s a must try, undoubtedly the best !!!

Will definitely visit and again to reward myself with...

One of the worst, the owners or managers i dont kbow exactly but sooo aggressive specially with kids, the lady tried to stop my kid from going to the toilet although he was going to pee himself when i stopped her she said i was scared he will hurt himself, her attitude was awful, the place is not child friendly and their drinks below average, i usually review food and drinks around the world and i have to tell u avoid this place. Update, because apparently people working their doesn't know what hospitality sector means. And they reply back that the lady tried to save my kid's life which is not true, in such case this means this place is not safe for anyone because she tried to safe his lifr while going to the toilet inside...