Some employees were Not wearing gloves. Hygiene is a big issue that every customers looks for and for more than once I've noticed such behavior by Dunkin employees, not just at this branch but in several other ones. Dunkin needs to step up their game and stress on their employees to apply the highest hygiene standards in all their branches. Also, putting a glove doesn't mean you keep it all day long, but you need to replace it every you touch anything other than food, such as the register, cash, etc... Last but not least, put on a pair of gloves not just...
Read moreIt's funny thing that happened, I arrived around 10:20 and I believe in Friday they close 10am but I guess they forget, the moment they saw me entering the drive thru they started closing the curtains and main door. Teach some customer service to some of your staff, at least if he said sorry we are closed instead of closing after seeing me , that's really a poor customer service. As a brand like Dunkin, they should check their employees. By the way, since when is it ok to smoke wearing company uniform and infront of the branch while...
Read moreSuper friendly staff. The guy was very patient and helpful to let me try the coffee and customize it to my own taste till perfection. He also helped me choosing the donut. The prices are very reasonable, compared to other brands in Riyadh. We’re talking about XL coffee (enough for 2) + 1 fancy donut and we paid 13 SAR only for all! Great deal. It’s a relaxing and a great place to work and hang out. There are also a few books to read while...
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