Half Million — Restaurant in Municipality of Olaya

I recently visited HalfMillion Coffee Shop, anticipating a relaxing coffee break. Unfortunately, what I encountered was a series of disappointments that left me frustrated and dissatisfied.

Service and Staff Attitude: The service was appalling. The staff, particularly the barista, displayed an unprofessional and disrespectful attitude. It felt as if customer requests were seen as annoyances rather than part of their job. There was a lack of basic customer service etiquette, which significantly marred the experience.

Wait Time: The wait time was excessively long. Despite the café not being overly busy, I waited far longer than reasonable for my order. This delay was aggravating, especially considering the quality of service.

Order Accuracy and Cleanliness: To make matters worse, when my order finally arrived, it was incorrect. I was given a different coffee blend than what I had ordered. Moreover, the cup it was served in was visibly unclean, with marks and residues from previous use. This lack of attention to hygiene is unacceptable in any food service establishment.

Overall Atmosphere: The café's atmosphere, potentially its saving grace, was overshadowed by the negative aspects of my visit. A coffee shop should offer a welcoming and comfortable environment, but the vibe at HalfMillion was unwelcoming and tense due to the staff's behavior and the service issues.

Conclusion: I left the coffee shop without taking my order, utterly dissatisfied with the experience. In a competitive industry where customer service is key, HalfMillion Coffee Shop's disregard for basic hospitality standards is a major letdown. I strongly advise against visiting this café until significant improvements are made in both service quality and...

As much as possible I don't want to give bad reviews, but this place is no exception!! I highly advise you not to come to this location. As we were about to give our order in the drive thru area, the staff who talked to us didn't treat us with care or didn't even try to understand our order. It was so unprofessional the way they approached. I ordered the promo with the mug. Upon opening the lid of my drinj, I'm not joking in this. There are dust particles inside of it, meaning they served me a dirty drink! They didn't clean the container before handing me drink, they just grabed a container without inspecting if it's...

I am all about promoting local brands, I stopped buying Starbucks, but this branch is soooooo slowwwww, I tried this branch many time because my kids love their Pistachio latte, most of the time at evening, if they have 10 cars in front of me it takes in average 20 to 30 minutes, whereas their competitors take less than 7 minutes for 10 cars. 60% of the time I change my plane because I don't want to wait in the queue. Sorry guys, I love your coffee but you have to improve...