Forture Seafood Steam Boat — Restaurant in Singapore

Very inflexible and poor service. We were in a big group of 13 and requested to have tables side by side (it is 9pm and plenty of space) but they said their tables are unstable and unable to combine. They refused lay out a bigger table outside and didn’t allow us to go to a closed off area. Basically they made us split into two tables and made no effort to accommodate our request.

While ordering indoors, the reception is poor and there is no wifi. None of our phones could connect hence we had to order outside. Then they told us the credit card discount only applies for online orders. In a deadpan too bad I don’t care tone.

When I asked which is their signature beancurd, they pointed to the sign above and said ‘look up there’.

No smile on her face throughout.

Forture used to be my childhood haunt but I will never come back again due to the poor service by the bespectacled Chinese middle aged lady with a ponytail that doesn’t care about customer service.

Food is acceptable and quite cheap. They didn’t charge service charge maybe that...

Extremely bad experience at this place or probably worst dine-in experience of my life.

Ordered crab and other dishes, finished our meal and the crab haven’t come after an hour.

My grandmother went to check and staff told her in Chinese, “ There are a lot of orders in the kitchen and you are not the only one who ordered”, he even told her to shut up and called her 三八.

The whole coffee shop could hear it.

Would strongly advise you not to go to this restaurant unless you and your family feel like getting scolded.

As they already started raising their voice at me when I reached as I have accidentally sat at the wrong...

My family used to patronise this Tze Char for the longest time. However, of late, the food standard has fallen below par. Last night, with a craving for crab, I headed to this restaurant. The ”live” crab cost me $78 per kilogram, and I ordered chilli crab. Much to my dismay, the crab’s meat was way too tight and compressed. I reckon it's due to the crab in a state of flux and about to die, hence, the condition of the meat. The sauce of the dish was too sweet, and it just didn't seems right.

I should not be visiting this place for a long time to come. Perhaps, the appropriate statement would be NEVER....