I am writing to express my heartfelt appreciation for the exceptional service provided by Janice from your Hotpot Master team. Her professionalism, patience, and dedication went above and beyond, making our experience truly remarkable.
Janice showed incredible patience and offered creative solutions to accommodate halal options while ensuring everything stayed within our budget. She handled multiple changes with grace and understanding, even under tight time constraints. Her passion for her work and willingness to go the extra mile made a significant difference in the planning process. Thanks to Janice’s innovative approach, our Chinese New Year Celebration was a resounding success, with many attendees praising the event. Her contributions played a pivotal role in making the occasion memorable, and I genuinely believe having someone like Janice on your team is a tremendous asset to Hotpot...
Read moreI wasn't too sure about the concept of a hotpot catering service, but decided to give it a go for a team dinner as everyone's busy. Was served by Janice and was pleasantly surprised that the slight premium I would pay vs if my team members were to put everything together ourselves was absolutely worth it! Janice thoughtfully messaged me during my meal to let me know how to maximize the flavour of their chilli crab base and we made a pretty sick chilli crab sauce to eat with the mantous at the end!
Overall, I would say if budget allows, let hotpot master settle for you. No hassle is always a huge plus and the quality broth and ingredients are really the cherries on top. I...
Read moreAwesome soup base! Highly recommend extra portion of drunken chicken to elevate the already awesome collagen soup base. We recently tried the new XL mala grilled fish hotpot. It came in a large iron pot compatible with induction cooker to fit in a 1kg whole fish, tofu, black fungus, veggies, and noodles. Can easily feed up to 4 adults! The fish is so fresh, we definitely enjoyed the meal to the fullest. Worth the price! Another soup base worth trying is the chilli crab soup base. Adding in crab meat lump and egg when you left with half of the soup really gives you a good chilli crab dish without the hassle of deshelling it. Imagine every spoon of sauce come with the crab...
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