As a visitor exploring the rather sleek and modern landscape of Changi Business Park, stumbling upon Kailash Parbat was a genuinely pleasant surprise. After days of diverse but sometimes overwhelmingly "fusion" Singaporean cuisine, the idea of authentic Indian vegetarian food was a comforting thought. And for the most part, Kailash Parbat delivered a solid, four-star experience. The restaurant itself is tucked away in Plaza 8, offering a clean, contemporary, and inviting ambiance. It doesn't scream "street food," but rather a more refined, yet still casual, dining spot. The decor is simple and elegant, making it suitable for a quick lunch or a more relaxed dinner. The seating was comfortable, and while it wasn't bustling when I visited (around mid-afternoon), there was a steady stream of patrons, mostly office workers, which is always a good sign. Now, onto the food – the real reason to visit Kailash Parbat. Being a fan of chaat, I immediately dove into their Pani Puri and a plate of Ragda Pattice. The Pani Puri was a delightful burst of flavors and textures. The puris were crisp, the potato and chickpea filling was well-spiced, and the accompanying mint and tamarind waters hit all the right notes – tangy, sweet, and spicy. It truly transported me back to the streets of Mumbai. The Ragda Pattice, while tasty, was a tad different from what I'm used to; the gravy was a bit thicker, and I missed some of the usual garnishes, but it was still a satisfying dish. For the main course, I opted for a classic Chole Bhature. This is often a make-or-break dish for Indian restaurants, and Kailash Parbat's version was definitely on the "make" side. The chole (chickpea curry) was rich, flavorful, and perfectly spiced, with just the right amount of tang. The bhature, those glorious fluffy fried breads, were hot, soft, and not overly oily – perfect for scooping up every last bit of the chole. They also offer a good range of other breads, like various naans and parathas, which I saw other diners enjoying. What truly elevated the experience was the sheer variety on the menu. Beyond the chaats and North Indian gravies, they had an impressive selection of Sindhi delicacies, which is a rare find even in India outside of specific regions. Their drinks menu, with refreshing lassis and traditional Indian beverages, complemented the spicy food well. The service was generally efficient and polite. Dishes arrived in a timely manner, and the staff seemed knowledgeable about the menu. While not overly chatty, they were attentive when needed, which is exactly what you want in a business park setting – quick service without feeling rushed. The only minor quibbles, preventing a full five stars, were the prices, which are undeniably on the higher side compared to what you'd pay in India, but that's expected for Singapore, especially in a business park. And as mentioned, the Ragda Pattice, while good, wasn't quite my preferred style. Overall, Kailash Parbat at Changi Business Park is a strong contender for a delicious and authentic Indian vegetarian meal. It's a reliable spot for comforting flavors in a comfortable setting, making it a definite four-star recommendation for anyone craving a taste of India...
Read moreThis is the worst ever place visited by my wife and two of her friends for their afternoon buffet lunch (7th Sep). The experience was very pathetic and horrible. Let me provide the details.
Once the buffet was ordered, the lady attendant (Name not known. But Indian lady, little fat, black dress) was very reluctant to server quality food. Welcome drink was coke / orange flavour soft drink. It was completely hot with no ice cubes. The taste was as if the drink was opened quite a few days ago and was left over. So it was being served to them. Upon complaint by my wife, the attendant just took her glass (despite knowing that there were two other ladies too) and left the other glasses on the table. She picked up the glass in very angry mood as though they should not have complained to her. Later on, she was told to change all the drinks. She became more angry. Now she brought quality drinks but the glass was only 1/4th full and 3/4th empty. She was serving as if it was a free buffet.
Next came in the starters. Again the lady attendant showed her misery here too. Despite knowing that there are 3 ladies at the table, she literally served only 3 small pieces of Corn ball (cheese was missing) and some bit of Manchurian. Upon questioned to their surprise, Is this for 3 persons or just 1 person, she answered that it is for 3 persons. The quantity served was sufficient for just one person. After answering this, she immediately went off and didn’t come back for quite some time. The lady attendant tried to ignore so that my wife and her friends either starve or wait in a longer duration for their food.
Upon asked to change the plates, she again got annoyed as to why the plates need to be changed. She could not even view that the plates were unsuitable to be used further for any food items. On this aspect also she again argued.
Finally came the main course. There was no taste to the vegetables. I wasn’t hot at all. So why would a person request again. The Indian bread served was again cold as though to demotivate people to just eat less and go away. Even the Desert was pathetic
People visits restaurants to cherish great experiences, but here the entire program was spoiled by the lady attendant. There was no compromise in the bill amount but a huge and drastic compromise on the food quality, ambience, service. I am sure to share this with many of my friends to AVOID BUFFET at Kailash Parbat (Changi Business Park). Hope so that lady attendant (But Indian lady, little fat, black dress) does behave well with others Hoping to spread it soon with the help of...
Read moreHorrible experience with rude staff that ultimately led to me not receiving my order. On Diwali, I ordered using Grab Pick up for my entire family including my 2 year old daughter and elderly in laws. The order was accepted and shown to be in the kitchen with the order showing to be ready for 1.10pm. We arrived a few minutes early and waited for the order to be shown as ready to be collected on the app. At 1.10pm, it did, so we proceeded to the counter to be greeted by a rude and curt lady asking what we wanted. My wife showed the order number on the app and she responded that the order was not even accepted by them. My wife explained that it showed as order is in kitchen and then order is ready but they pretty much ignored us saying that they are too busy! I contacted Grab to see what the issue was, and when they attempted to reach out to Kailash Parbat, they did not answer the phone. The recourse? Order is cancelled and a S$3 refund was offered by Grab. That's not even as much as my transport cost me and does not resolve the issue of where I am supposed to get the food from. Kailash Parbat staff? They continued to ignore us and their phones!
I understand that it is Diwali and potentially the busiest day of their year, but simple customer service and being prepared would go a long way! Acknowledgingly, with the current COVID safety measures, orders from Grab and similar food delivery apps are going to be the norm, so ensuring that the phones are manned is paramount. I would have at least expected the restaurant to suggest that they could look at the order and prepare it then due to a mistake by their service provider. And Grab should be ashamed of themselves for such an insulting appeasement offer after acknowledging the time, effort and money spent on going to the restaurant and waiting just to leave with nothing.
For Kailash Parbat - as was obvious, they have no care for their customers and blame Grab systems but don't take any accountability when a customer has come to pick up an order, rather ignore them. For Grab - blame Kailash Parbat for not answering their phone, and then blame them again for device potentially being faulty but don't take any accountability. For the customer (me) - having pre-paid S$120 for a meal, wasting my time to get it, leaving hungry people at home on a religious day for me, to be passed all the blame by Kailash Parbat and Grab, and running around at 2.15pm trying to find somewhere to eat.
Thank you Kailash Parbat and Grab for showing that money matters more than...
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