poor service,order placed at 12:07 food only served at 12:40 and every time i asked, they only replied the food still preparing. 9749 is our order number. they served 9770/9780 i still did not get our food. they only replied still preparing without giving any estimation timing. lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol poor services lol poor servicesl ol...
Read moreDear Mcdonals Sg :
Pls kindly take note my cases I need to feedback about my few orders in sunplaza outlets .
1st case : I order via app app and collect in store . On that time my order I got add on 1pc chicken mc crispy. After I collected and open at home that missing the chicken mc crispy ! On that time I nv complaint about it i feel like maybe staff too busy so make mistake …
2nd case : I order in shop is a take away . I ok for waiting time too long I understand it but in the end also missing 1pineapple pie . On that time I go back store to claimed my pie
3rd case : Is on 06/02/2024 I order via grab food . My order is GF-238 (2 prosperity Chicburg 1 medium fries 1 twister fries 1 small zero coke 1 small less sugar coke ) but in the end my order missing 1 burger again ! Only prepare 1 burger inside my order ! The packaging is not opened when grab send to me so I confirm is store problem !
How come nowadays always missing item ?! I paid full price but always missing item . Not only 1 or 2 times now is anlready 3times so I must make a feedback to McDonald . Especially order in grab food we cannot bring back receipt on the spot to store claim it . So for me I will feel like McDonald no respect to customer …
I hope I can get some answer from McDonald Sg …
Thank you and hope pls take noted...
Read moreBeing a regular customer at this outlet, your evening peak hour really needs to be improve, literally testing our patience for orders. However, I have no issue with your am shift staffs, all are friendly and service is excellent. Tonight once again, I encountered more than 20minutes wait for my takeaway order. When I saw my Qnumber appeared on screen, I went forward to collect my order but your fellow female elderly crew shoo me away, rudely asked me move aside and wait for number to be called. Arent we suppose to lookup the tv screen? With tolerance, I moved back to waiting area, and I saw one lady approached her at counter asked for a plastic bag. To my shocked, this elderly female crew just pulled a plastic bag and threw it to her. OMG! Why McDonald will hired such rude staff! So ya, finally collected my order, I went home to realise, one of my burger(MIA) not in the bag. Well, for so much trust of your crew packing, guess I have to check my order everytime next time! Ps : I dialled outlet number, and complained of my missing burger. They gladly delivered to my place,...
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