Regal Burger & La Garnacha VIVO — Restaurant in undefined

I generally like Regal burgers. We wanted to get some mexican food this time. Ordered fries for the kid. The fries were ok and were ready quite fast. But we finished them and still nobody started to make our mexican food. So we asked the guy what's up, he said his colleague went "somewhere" and she's responsible for the mexican part. Pretty weird, so we asked our money back and went away to get food somewhere else. Just lost time here. Generally i don't recommend to stop for food in Vivo. I'll just mention that the guy was nice and all, but her colleague is super...

I would not return to eat here. They do not do justice to Regal burger name. We had two orders. In one meat was overcooked, in other it was undercooked. I ordered “Special” burger. Taste was more sweet than savory. Fries were okay. Special sauce is probably mayonnaise, bit of vinegar and ketchup, nothing special. If you are in Vivo and want to eat a burger, rather go to McDonalds and have a Big tasty and you...

I was ordering my food and there was a Ukranian waitress, I couldnt understand a thing so I said “Im sorry I dont understand you” and she rolled her eyes, I asked for the menu and she said I could refill my drink, she gave me a bottle and when I asked if I could refill she said I cant because I have a bottle So I paid 15€ and the burger was...