KFC Sinoville — Restaurant in Gauteng

This establishment operates with remarkable efficiency, potentially setting a benchmark for KFC restaurants nationwide.

Upon entering the premises, it becomes immediately apparent that this is not your ordinary run of the mill KFC.

A courteous host guides customers to the touch screen, where they receive assistance in selecting their meal. Customers have the option to pay at the machine or proceed to the cashier.

As customers are completing their payment, the kitchen staff swiftly initiates the preparation of the order. The monitor above the receiving counter provides real-time updates on the progress of each order. In almost no time, customers are notified that their order is ready, greeted by the tantalizing aroma of their delectable KFC meal.

The experience is so satisfying that I found myself contemplating whether I should have ordered an additional meal to enjoy on my...

This review is based on three separate visits to a new KFC outlet. During my first visit, I received KFC that did not taste like KFC. On my second visit, the ice cream machines were not working, and my order was incorrect. Finally, during my last visit, my chicken tasted like frozen chicken that was deep-fried, and my order was incorrect again. Additionally, I was disappointed to discover that the outlet did not have a UPS to provide power during load-shedding, which seems like a significant oversight. KFC, as a well-known brand, should aim for better quality and consistency in their products and services. This experience has left me feeling dissatisfied, and I may have to look elsewhere for my fast-food fix...

Only giving a 1-star rating because it does not allow a lower rating. I have ordered in the past from them and they screwed up the order very badly. Today I thought I would give them 1 more chance. I ordered a meal with a 440ml coke as well as paid extra to have a 1.5l coke with sugar delivered. I paid extra to have coke and not the no sugar version. I receive 2 500ml No sugar sugar coke and was told they were out of stock of the 1.5 litre. I also had a receipt shown to me of my box meal, 10 zinger wings and the 1.5, and yet only received the box meal, and to 500ml. I phone and the response was they out of stock and their is nothing more than they can do. I feel robbed and will not buy...