Simply Asia Forest Hill — Restaurant in Gauteng

I order regularly form this store using Uber eats. Today the delivery and service was beyond pathetic. A driver was assigned to collect the order however the status reflected as wrapping up for over 20min. Uber eats does not allow you a refund of the order has been assigned and in progress. They advise to call the store. I explained all of this to the manager on duty Zinhle when i called in after 45min. She insisted i cancel via ubereats despite me explaining multiple times that this is not possible. No solutions have been provided except that my details will be passed onto the owner who would tell me same. Lukily for me the order was assigned to another driver while i was online with the store. After 1h30min im.hoping my order will be delivered . A word of caution when using ubereats to order from this store u may just get ripped off. Money taken and no food delivered. No one willing to accept...

Utterly disgusted just with starters found 4 cockroaches.ordered 2× nr 116(chicken and prawn steamed dumplings).upon opening the little basket where these are served in 4 small cockroaches started running around in the dish.crearly thos basket has a best in wondering how many others roaches is in there I did not see. Immediately called the water she just said O MY GOD!!!TOOK THE FOOD AND RAN TO THE KITCHEN WITH IT.I told the other 4 tables sitting and waiting for food(it is theire right to know)stood uo and left and the waiter did not even attempt to apologize just staid in the kitchen. This is pathetic. NAME AND SHAME YOUR COMPANY THE PHOTOS I TOOK OF THIS WILL BE SPREAD ALL OVER SOCIAL MEDIA AND SURE AS HELL EVERYTIME I WALK PAST YOUR SHOP AND THERE IS PEOPLE SITTING THERE FOR FOOD I WILL SHOW THEM...

I ordered Tofu 514 vegetarian and they gave me chicken, the lady who helped me insisted that I ordered chicken, even though my family os vegetarian, anyway she spoke tonher manager and he said she can change to correct the order. I went back to collect my order and the manager told me that the staff will have to pay from their own money for the correction. what nonsense is this . Indian owners please correct your error policy because it is not fair. Your attitude was very bad and rude. I am your customer treat me and your staff with respect. I dont think people should support your business because of your dirty attitude. I need to find a new Simply Asia outlet to support. bad management and kak service from manager claims...