Steers Springs Mall — Restaurant in Gauteng

On the 27th of July 2019 we ordered Steers to be delivered from Springs Mall like I've done a few times before. The app says they deliver to our area so on the 27th i ordered food @11:32 after almost an hour we phoned to find out how far our food is and the lady said they dont deliver in our area but will still bring it by 12:45 i phoned again asking how far they are the lady said the driver is on his way. So we waited 13:15 i phoned again canceling the order as we've waited so long. I dont understand how the app says they deliver and that they delivered a few times before at my house and now all of a sudden they don't deliver anymore because im more than 5.1km away. Im very...

Terrible service,… would rather pay R3 more and get an ice cream twice the size at Milky Lane right next door with friendly customer service and value for money. Was rudely told the ice cream machine doesn’t work, however when we noticed there was a lady behind us eating a steers ice cream the lady behind the counter tried to demonstrate to us, but the machine worked perfectly? She still refused the order. Does Steers staff decide out of personal preference who they will serve and who not? Disgusting ! Thank you for the eye opener.

We are Not interested in getting in touch with Steers via any link thank you, we have experienced quite enough of your...

Worst experience I've ever received at any Steers branch. Staff are very unhelpful, have no customer service skills, we were not made aware of the milkshake machine not working, when ordering the Ribster special. Requested burgers without garnish and sure as hell we received them with garnish. Chips are drenched in oil. Covid-19 safety protocols is the last of their concern. Unfortunately our meals were already paid for, I would have liked to cancel the order.

If anything I would highly recommend that you go to the Steers Engen for a much more...