I called to order a Hippo Pool pizza with bacon, avocado, feta, and spinach for collection. However, when I arrived home and opened the pizza box, I found that the avocado was brown. I called the store again and they asked me to bring the pizza back. When I returned with the pizza and requested a refund, the cashier refused. The owner, Danella Dotan, instructed the cashier , over the phone ,not to give me a refund because I had taken too long to collect the pizza. She said they could only replace it for me. I asked to speak to the owner directly, but she refused t talk to me, instead hiding behind the cashier.
I waited for almost 30 minutes for a resolution, but they still refused to give me a refund. I left without the pizza and without a refund. I feel like I have been robbed by More, and I am extremely disappointed by the attitude of the owner, Danella Dotan
I want to clarify that I collected my order just 12 minutes later after it was supposed to done . I have ordered pizzas with avo many times , some deliveries that took over an hour to arrive and have never received brown avo. it's impossible for an avocado to turn brown in such a short period of time. I will be back to address this issue in person and get my refund. Danella made this an ugly situation for no reason, and that's...
Read moreI was surprised by this underrated gem. We had a pleasant, shady spot outside where our little dog was welcome. The service was excellent. They offer a breakfast that includes eggs and bacon, with either a croissant or sourdough bread. You can also order any of the treats inside including gelato. Both the almond and plain croissant were very fresh and thoroughly enjoyed. I explored their sushi menu, since I noticed the salmon being freshly prepared through the window. Their platters are reasonably priced by Knysna standards, and it's beautifully presented. I can also appreciate that they serve their food and drinks in sustainable containers.
The shaded outside seating is perfect to work on a laptop without glare, and it's not as noisy as other places on the island. The Americano I had was very delicious. I will definitely...
Read moreMORE is an eternal treat. I go there regularly, whether for simple coffee or more regularly for their irresistible almond croissants. Though there is always a surfeit of goodies. Perhaps equal to their culinary offerings is MORE's staff: fun, diligent and professional. This delicatessen is a huge plus for people like myself who live on the island as well as Knysna residents...
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