I'm a driver all the staff members they don't take serious for online orders. We can ring the bell 20 times Noone will open the door, then If on one the door they won't check your order they will go back inside.
Some online orders take 45 to an hour to reach to the customer .
This all results on late orders.
I think even the management don't care about all online orders because it been a while we are having such a problem with online orders.
Today I went there on time after the order show up to my phone I waited more than 45 minutes no one attended me I decided to...
Read moreI was in a rush so I decided to just order through the Mcdonalds app, so I ordered it and it Said wait 3 to 5 minutes so I waited when it said it was ready I then only left the house so I arrive there in peak traffic and I get inside and they say sorry your order has not been made as yet so I say why is that as I ordered online and it said it was ready then they say the system was down then I say okay and I sit down I had to wait almost 15 minutes for my food after I ordered it online it's...
Read moreOrdered and PAID via the app. Went to collect with the code, as one does at any other mcdonalds. Was told I need my phone to collect. Asked for a refund and was told to phone head office. Very...
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