I'm writing to express my disappointment regarding the newly implemented "policy" that prohibits the traditional spur birthday song from being played aloud in this particular restaurant. My niece's 7th birthday was somehow dampened by this restriction,as we were not allowed to enjoy the traditional experience of having the song being played for my niece. New "policy" only permits a small speaker to be used. This is all because there was a complaint from one customer about the music being loud.
I understand the need to consider other patrons and maintain a pleasant dining atmosphere, but I believe there could be a comprise that allows for a brief and considerate recognition of special occasions especially birthdays - that's one of the reasons why my family has always celebrated our kids' birthdays at Spur - it's for the famous Spur birthday song.
Being unable to sing for my niece's through the main restaurant speaker at this establishment was extremely disappointing.
I have to mention that the manager was kind and apologized.
I urge you to reconsider the new "policy " and accommodate ALL customers.
I will not be returning to...
Read moreOutstanding Service for Our Large Group!
We recently visited Silver Lynx Spur in Klerksdorp with a large group — 14 young players and their parents — and we were blown away by the service. Organizing such a big table can often be chaotic, Manager Rea handled everything with professionalism, warmth, and efficiency. She went out of her way to make sure everyone was comfortable and taken care of.
A special shoutout to our waiter Mbulelo, who was absolutely fantastic — attentive, friendly, and incredibly patient. He kept everything running smoothly and made sure every order was spot-on, with a smile the whole time.
Thank you to the Spur team for making our group feel welcome and well looked after. We’ll definitely be back the next time...
Read moreI recently had the pleasure of dining at Spur Silwer Lynx, and I must say it was an unforgettable experience! The food was absolutely the best I have ever had—each dish was bursting with flavor, cooked to perfection, and presented beautifully. Compliments to the chef!
The staff were incredibly friendly, attentive, and professional, making us feel right at home. A special mention goes to the manager (Annelien), whose warmth and exceptional leadership were evident in every detail of the service. Also giving our awesome waiter, Neo two thumbs up!! It's clear that this restaurant takes great pride in providing not only amazing food but also a top-notch dining atmosphere.
Thank you for creating such a...
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