Debonairs Pizza — Restaurant in Mbombela

On 28 July I bought 2 pizzas from Debonairs West End in Nelspruit. The delivery was schedules for 1815 and around that time I received a phone call saying that the delivery would be a bit delayed. I appreciated the call but when the pizzas arrived some time later it looked like the boxes had been dropped. In one case the topping was stuck to the top of the box, in the other the pizza was all scrunched up at the bottom of the box. The pizzas were also cold. I have emailed Debonairs twice and have received no reply - I am not looking for a refund (although Debonairs should have offered this) but some sort of assurance that they have addressed the problem and that I will not have a similar experience...

They can be glad you must give it at least one star. Don't think they even worth one star. Order online wanted to pay with my card then card machine not working then told me to pay with E wallet so I did then driver told me I must pay more for banking charges. Lol really e wallet doesn't have any bank charges. This is really unacceptable and a driver think I'm really that stupid. Then the driver gets really cocky as a customer. So I told him to give me back my money and take his pizza's he told me that he will bring back my money later. So I made him phone his manager to bring me my money back before he leaves. So waited another 35min for manager to bring me...

HORRIBLE SERVICE! walk in with the guy standing on his phone noone else even bothered that you are there, finaly when you get your order nothing is right. The drinks you order and PAID FOR is suddenly out of stock your pizza is completely wrong and they wont give you your money back. I do not recommend Debonairs @Westend to anyone! VERY...