Pedros Brookside Mall — Restaurant in Msunduzi Local Municipality

Greetings, I hope you are well. I was at the store yesterday before I went to church and something terrible happened. I realised that I had lost my purse(wallet) when I got to Pavilion mall 😔.

Then I googled the store telephone number and the supervisor by the name of Mbali picked up my call and asked to confirm the description of my wallet and I did.

Guess what she found it and kept it safe for me until I came back from Durban with everything that was inside were still in there.

I am writing this complement to acknowledge her for being trustworthy and for looking after her customers. I will come to the store to thank her personally for her kind heart and love for her work. The world needs people like you Mbali, I will never forget your Ubuntu.

I prayed for you and I thanked God for you and I will continue praying for you and your position and the people that you work with.

God bless you Mbali, I wish you and your family a merry Christmas and a happy new year.

Stay humble and please never change who you are. You...

To say I am appalled by the service is an understatement, worked in retail before and know that there are specials to promote, but the lady who was assisting me was not "selling" but was actually telling me what to buy, I wanted something different and her facial expression changed and it was like I am here to beg not buy the food and her tone towards me changed. Not only that but they made me wait for 40 minutes without telling me what is going on mind you we are just 2 customers in the shop. No communication whatsoever they are just chatting and laughing amongst themselves the only person who seems to be concerned about us is a lady cleaning the shop THEMBEKA. Of all Pedro's I have never encountered such and it is leaving a very bad impression. Never setting my foot on Pedro's after this.. well we are past 40 minutes now still waiting and no communication...

Pedro's Brookeside is the worst place i have ever been to! And because I am Indian...if i was black then i would be treated good -although my money was acceptable. We were denied tables because we were Indian and i was told by a waitress by the name of Phume not to take the wipes to wipe a dirty table because its not my house. My 9 month old grand baby was wanting to touch the table etc - thats what babies do...the food was also not nice at all. I must also commend the cashier for being so polite as well as the other staff. I will never ever go there again! I will be reporting this matter further - this happened on Sat 31.05 at...