New Delhi Albox — Restaurant in Albox

Food: 5 / 5, Service: 0 / 5

We have dined here many times, and, without exception, the food has always been excellent, some of the best Indian meals we have ever had. Unfortunately, the same cannot be said for the service – it is somewhat 'sporadic'; not so much in the standard of service provided (which can vary from welcoming, professional, and friendly, to the opposites of all those), but which customers will receive the better and worse ends of the 'service' scales.

On our most recent visit the 'service' we received was very unwelcoming, hostile, and consequently extremely unprofessional – probably the worst service we have ever received in a restaurant, anywhere!

I won't be returning anytime soon – nothing to be gained from spending money on such a highly unpleasant experience.

Five stars for the food, none for the service (I don't think 'minus' stars work 😊), so two...

Was a Weekly customer until last week ordered the menu del dea, starter, mains and sweet. The main course arrived with the additional order of a chapatti but without the rice, I stated I had ordered rice with the meal and the chapatti was an extra addition, when I reviewed my bill they had added € 2.95 for the rice I know that it is only an additional €2.00 above the chapatti price but it is the principal they are taking the piss, the Taj is ever bit as good as the New Delhi and they don't rip you off anyway New Delhi's loss as we...

The customer service was terrible. He clearly didn't want to be there. There was me and another couple there and he forgot my beer. I waited for 15 mins then reminded him. He didn't apologize he just left and plonked it on the table. He also forgot my utensils and left the table full of plates instead of having the brains or initiative to take the dirty ones as he gave me new ones. Then he charged me 2.50€ for 1 papadom. I would give the food 3 stars. Good not great. After a very hard day's work I was very frustrated with...