Granier — Restaurant in Barcelona

I've never written a review on an establishment I've eaten at, however after yesterday's appalling experience I feel it is only correct to prevent others from having to go through such a shocking ordeal. Yesterday morning I was served by two incredibly rude women. The cafe was very noisy as it was breakfast time, and when I asked for a hot chocolate (cola coa) one of the ladies proceeded to ask me if I wanted the milk hot or cold. I replied that my sister and I both wanted hot milk with our hot chocolate and she served us a chocolate milkshake each. Understanding it was probably just a mistake due to her not hearing me correctly over such a packed cafe, I then spoke with her colleague explaining that I ordered cola coa,not a milkshake. She started to laugh at me incredulously and talk about how I didn't understand infront of me to her colleague ( I'm half Spanish and studied Spanish at university so I think not...) and the other lady who has originally served me eventually came over after having been beckoned by her colleague to attend to me. The lady I was initially served by eventually approached me and rudely made the unjust assumption that I'd agreed to a milkshake. Upon leaving the establishment very awkwardly after having been blatantly talked about throughout breakfast, she then walked past me and gave me a nasty glare. The total lack of customer service and 'the customer is always right' attitude...

As a fan of all Granier pastries I always find a new location wherever I go. This one has also nicest employees and they care about their customers. Especially the ones working in the evening. Love it and at least once a week visit it. You can get either sweet or salty pastries from donuts and traditional Spanish desserts to pizzas and amazing sandwiches and salads. A coffee with milk is 1.60 and usually they have promotions and you can get up to 3 big pastries for...

Hola, no tengo ninguna queja con respecto a las chicas que son todas muy majas. Pero lo que no comparto es que si estás haciendo cola en la barra para que te sirvan y después cojas la mesa. “Qué vas a trabajar y marchar rápido) lleguen Siempre (las listas de turno) las que se piensan que son las LISTAS de la clase, porque cogen la mesa sin tener todavía su “comanda” ponen el bolso….. vas tú con tu bandeja y te has quedado sin mesa porque ella o ellas( son dos amiguísimas…. no tienen educación ni respeto por nadie. Solo cuentan que ellas se tienen que sentar y los demás “somos los tontos ” -Se podría poner un cartel que por favor se respete el turno de llegada?” YA QUE NO HAY NINGÚN RESPETO POR LAS PERSONAS QUE ESTANOS ESPERANDO EL CAFÉ PARA SENTARNOS. Te quedas con la bandeja de pie como si fueras idiota. Porque esta…Que no se merece ni que le diga Sra. Pone delante de tus narices su bolso o chaqueta y te dice que la ha cogido ella. Poca educación, Hoy me ha empezado a tirar servilletas sucias de otra mesa he insultándome porque yo he puesto mi bandeja y ella a la vez su bolso en la misma mesa, a ella todavía no le habían servido estaba en la cola de la barra. En fin por culpa de esta persona que no debe de estar “muy bien”Voy a tener que dejar de ir a tomar mi desayuno? No quiero que me agreda ni verbal ni físicamente. Espero que esto de respetar el turno se pueda...