Rating: ★★★★★ (5/5) My recent stay at Arcelon Hotel Barcelona was nothing short of exceptional. From the moment I stepped into the elegant lobby to the final farewell, every aspect of this hotel exuded comfort, and impeccable service.
The location of Arcelon Hotel Barcelona is superb, situated in the heart of the city and within close proximity to major attractions. The convenience of being able to explore the vibrant streets of Barcelona with ease added an extra layer of enjoyment to my stay.
The hotel staff demonstrated a level of hospitality that exceeded my expectations. From the warm welcome at check-in to the knowledgeable concierge who provided valuable recommendations and assistance, every interaction was marked by genuine friendliness and a desire to ensure a memorable stay. Their attentiveness and willingness to go the extra mile truly made me feel valued as a guest.
Arcelon Hotel Barcelona boasts a range of amenities that further enhance the overall experience. The rooftop pool and terrace, with its stunning panoramic views of the city, provided a tranquil setting to unwind and soak up the Mediterranean sun.
In conclusion, Arcelon Hotel Barcelona offers an exceptional stay in one of Europe's most captivating cities. Whether you are visiting Barcelona for business or pleasure, I highly recommend Arcelon Hotel Barcelona as the perfect haven of comfort, style, and...
Read moreBrand-new hotel with very modern interior. We enjoyed that the location is a bit outside the city center, away from the masses of tourists and in a quieter (yet lively) area. Many nice cafés (also perfect for breakfast at a lower cost than the buffet at the hotel) and plenty of bars around that seem to be mostly frequented by locals. There are two metro lines close by that take you to the main attractions in only a few stops. Everyone was really friendly, but some things just seemed off for a four star hotel, for example that on the fire alarm went off on 3 out of 6 nights during our stay for up to 60 minutes in the middle of the night (eg 1 am and 4 am). We were a bit concerned that the hotel could not sort this problem out after the first time. There were other very small issues like that on one occasion our towels that we had put on the floor to be replaced were not replaced during cleaning or that the hotel allegedly did not have a single pen to lend us when we needed one. We were promised a welcome drink that we never got, there's water in the lobby but not glasses etc. Still would recommend staying here bc 1) quiet 2) very modern and 3)...
Read moreGot a room on the ground floor, which is quite unusual. It was very noisy every morning as there are guests walking around the reception area and the breakfast area, we could even hear the phone ringing at the reception and hovering every morning at 8, which was quite annoying. The door of our room was also right next to the door connecting to the common garden, and the cleaners were going in and out every morning. We were waken up by a mixed of the door snapping sound, hovering sound, phone ringing and people talking each morning. This was not what make the stay unpleasant. We do understand that this is the problem of the design and layout of the hotel and staff cannot do much on it, but when we tried to provide feedback to the staff, their response was “we never received any noise complaint from this room before”. I was shocked by this customer service. The staff was not accepting feedback and was irresponsible. I would not recommend this hotel to anyone as the staff there shows no respect to the customers. The location was ok, and the room was overall clean...
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