I have been to this restaurant many times, and all of the times they have been so amazing! This time, however, it was very unfortunate because we were met with very poor and inexperienced waiters. After waiting for 40 minutes for a server to come over to ask for our drinks they commented that our food order was monotonous and we should consider ordering more options from the menu. The waiter kept insisting no matter how many times we explained what we wanted to eat. When we asked for gluten-free bread, they told us that in the previous times we received gluten bread, it was given to us as a favor, and not as an actual service even though we paid for the bread. Additionally because they were one server down, they didn’t have time to go into the kitchen to get the gluten-free bread for me. When my father-in-law politely explain how we’ve been coming for many years to this restaurant, and how we only like their food and how they cater to celiac people the server started arguing and elevating his tone and making up excuses that we know are not true about problems with the kitchen since we know the owner. Overall, it’s a very unfortunate experience and we are saddened by the decline in service in this restaurant especially for people with the food allergies. Although I love this restaurant, I may consider going to another restaurant for tortilla de Betanzos.