Beniasia — Restaurant in el Poble Nou de Benitatxell / Benitachell

Bad service from the hosts, made us feel very uncomfortable as soon as walking in… no greeting, no friendly welcome. Just a moody face and looks of disgust. We didn’t have a reservation, so we were sat inside. Although I had a look on the terrace and there were plenty of empty tables. We sat down and only got given 2 menus between 4 of us, other tables arrived after us and ordered their drinks and food before we did. I had to wave at the waiter/ waitress two times and ask for them to take our order. After 15 mins of waiting, they finally took our drink order, another 15 mins and they took our food order. Other tables that arrived after us received their food before we did. They also recieved much better service. Food came out, the chips were hard on the inside, so not cooked fully. I told the waiter he simply replied : But are they cold inside? I said: no they’re not cold, but they’re hard. I asked them to put them back into the fryer and they came back much better. Soft inside, as chips should be. I know chips aren’t Chinese, but surely they know when chips are ready??? It’s really a shame, as the woman that owns and manages the place used to be so friendly and welcoming to us. Our last few visits, she and the rest of the staff just seem miserable and not welcoming. It was my mother’s birthday, and we chose to come here, my mum left feeling disappointed by the service, we won’t be going back again. From someone that has worked as a waitress for many years, I find this unacceptable. Everyone deserves a good service from the restaurant they are supporting by dining there.

Also, confused about the music? Bossa nova, and acoustic covers of popular mainstream songs playing in the background? Where’s the Chinese ambiance? Fine I either way, just confused about what vibe they’re...

Myself, my wife and my sister in law decided to dine here one evening we happened to be driving by the restaurant. Looking back we should have kept driving. I ordered a massaman curry and my wife order beef in teriyaki sauce and my sister in law ordered a prawn dish. Never in my life have I experience such badly prepared dishes. The curry tasted like it has been diluted with water before it was served and the beef was definitely the worst cuts of meat that we had tasted in a restaurant. When we complained to the server they just shrugged their shoulders. Moments later the owner came to our table and asked us why we weren't eating our food. We told them the reason why and to our disbelief she said it was probably all in our head and we were imagining things. Imagine an owner saying this to a customer. Instead of trying to solve the problem with our disliking of the food she said "I'll make the same dish again and you can take it home with you" . If you are looking for tasty Chinese cuisine you won't find it here. Save your money and Avoid...

We booked a table SIX WEEKS in advance for the Chinese New Year celebration. On arrival they couldn't find our reservation even after being shown the watsapp message and confirmation. We waited around for a while before being taken through to the back and squeezed into a draughty cold corner at a tiny table for 2 (there were 4 of us) at the far end of the terrace. We had to put the wine and water bottles on the floor because there wasn't any room on the table. The food was excellent but we were there to enjoy the party and hear our friend singing. We couldn't hear anything from our section at all. We ate and left as soon as we could. We had travelled a fair distance for what we had thought would be a special evening and spent over 200€. The menu for the night was 45€ per person. This was an expensive disappointment with no apology and not even a bottle of water taken off the bill. We certainly won't be going back and do not recommend this...