Telepizza Llíria - Comida a domicilio — Restaurant in Llíria

We placed an order online tonight, and would have paid online but this option wasn't working on their website.

The delivery driver was a little late arriving, but this was no problem - it's Saturday evening so we assumed they're quite busy, and our address is also a bit difficult to find.

We were paying by card, but the driver's machine wasn't working. She said our options were to pay cash, or to have her return to the restaurant (and take our pizza with her) to get another machine. We didn't have any cash, and we were hungry so didn't want to wait any more, so we told her we wanted to cancel the order.

She left and we proceeded to cook something for dinner. A few minutes later, someone called from the restaurant, trying to insist that we accept our order and pay for it. We told him again that we were not interested and wanted to cancel our order. I don't really understand why he called, because he didn't offer a solution to our problem or any new information, he was only repeating what the delivery driver said. Because he was quite rude, the call was an annoyance.

I want to note that the delivery driver was very polite and professional, but the man who called on the phone was rude and aggressive.

Overall a bad experience. We won't order from them again. There are better...

Ayer realice un pedido el cual tendría que haber llegado a las 22:20, al no llegar a esa hora llame al número de telepizza de lliria, la chica que me atendió muy bien la verdad, pero me dijo que llegaría en breves y no llego hasta las 23:07, porque tengo el comprobante de pago, antes de ello volví a llamar otra vez para reclamar y me dijeron que estaba dentro del tiempo de entregarlo, no lo veo muy correcto porque ya no está entonces dentro de mi horario de cena pero bueno lo peor no es eso, lo peor es que abro a la repartidora y en el coche en el que estaba repartiendo, que es rojo, lleva a tres amigos y encima fumando, que tengo que pensar yo, que ha llegado tarde por que motivo?? Viendo eso, da mala imagen a la empresa y a los clientes porque después de todo lo ocurrido no pienso volver a pedir nunca más, ni yo ni mis amigos que estaban conmigo, porque a parte la calidad del producto ha bajando mucho y encima los precios caros, si fuera cálida-precio buena a mi no me importaría pagar por ello pero esto deja mucho que desear, si encuentran una solución para mi reclamación como el reembolso de mi dinero quedare satisfecha pero sino, no se preocupen que no pienso volver a pedir. ( Y esto es resumidamente, no hice fotos al coche porque se que no puedo hacerlo sin autoridad de las otras personas pero es una vergüenza en todo regla, es una lástima que tenga...

ordered by internet an hour in advance. called when pizza was half hour late, they said it was leaving the shop, i asked for a discount, they said no, i could complete a reclamation sheet, I said fine. They asked if I wanted to cancel, i said no! Called again half hour later to ask where it was and the girl had cancelled it because I said I wasnt going to pay. Not even remotely true but this is the story she told...