We visited on 2nd Nov 2022, nice venue and the lunchtime sandwiches were lovely however my partner ordered strawberries and ice cream and found a live worm inside one of the strawberry and she nearly threw up, lost her appetite and same with the children who also had strawberries. The staff were not willing to refund us or select another dessert until the manager was called, the other staff members were rude and unprofessional. Its a shame because it was our last day in Malgrat de Mar and felt our trip was ruined by...
Read moreOwner is rude as hell, i tasted a few flavours of the ice creams before i picked one i decided to buy, ive been to the same shop for 5 days buying every single day and the owner says U cant try all of them. I tried 3 flavours hardly a large amount for a speck of ice cream. Will not be returning for the last 2 days im here. Shove ya ice cream where the sun dont shine. Id rather spend double now elsewhere. What an entitled human being. Rude and...
Read moreVery rude customer service from the owner. Have been buying ice-cream for a few days since we visited which is actually nice but the customer service from the owner was terrible. The young lady behind the counter was actually kind but the owner had a face on just because one of us tasted a few even though we had regularly been buying ice cream for 2-3 days. If u plan on tasting a few flavours before buying, I would...
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