El Calderito de La Abuela — Restaurant in Santa Úrsula

So Disappointed! We we quite unwelcomed, I suspect when we called in without a reservation. A reservation was quite clearly not required as the restaurant only had 4 people in when we arrived and about 12 when we left. The food was fine although they bought us the wrong order . We made no fuss about this but they made no comment or recompense. After our main course was cleared we had no further contact even though we would have liked a dessert. We all felt like we were snubbed through our the service. After paying the owner ignored our departure. We had charming service from the young lady, thank you. However, I'm not sure what was wrong with us. The owner seemed to be all over the people from Germany and giving service to all the other tables. You win some and you loose some. We fine Brits have had great service in the area and will continue to support those establishments. We chuckled to ourselves as we didn't even get offered the old favorite sticky drink at the end. Things have clearly changed from when the nice old family were in charge. See for yourself self but don't be too British, even though we speak some Spanish it may change...

The visit to this place has left the biggest disappointment of the whole travel to Tenerife. As one of the previous reviewers we have seen a video on German YouTube and made our decision to have a dinner there. It was not a high season and we didn't expect to see crowded place, and thus it might be a perfect time for a good service which wasn't a case. The waiter was trying to do everything too fast: throwing plates and silverware on the table, running around and producing unnecessary stress. The food is way too average for the requested price. At the end I have orders Cafe solo for myself and had to remind twice that I am expecting it. Apart from that I can confirm that situation with expensive and not ordered is true. The information about the small garden next to the restaurant which covers all the required demand for bio vegetables is nothing more than fake advertisement. Another point is that prices on the menu do not include VAT. I advice not spending time here, better visit less posh and more simple place instead where you can...

The venue's location gifts patrons with absolutely breathtaking views, seamlessly complementing the dining experience. As for the food, it can be best described as a love letter to rusticity, every dish carrying a well-balanced symphony of flavours that honours its humble roots yet impresses the most discerning palates.

The staff here are particularly commendable. They exhibit genuine consideration towards non-Spanish speakers, ensuring every patron feels welcome and comfortable. They take the time to meticulously explain the menu, patiently decoding the various dishes' intricacies and their ingredients. This gesture fosters a deeper connection with the food, as understanding the story behind the dish often amplifies the overall experience.

In summary, the restaurant beautifully merges stunning panoramas with exquisite rustic cuisine, all while ensuring a welcoming environment through exceptional service. This place isn't just about eating; it's about savouring an unforgettable...