Staroslovanská kuchyně Karlovy Vary

This place is weird. Firstly food - it was alright, nothing really special, rather good shashlik, not so great buckwheat porridge, good beer. Portions were reasonable, prices bit too high for this quality. The interior I didn't like, already the entrance stairs looked very untidy and the inside wasn't cozy or good looking at all, really outdated design. The allegedly 2022 best interior award which this place got according to website sounds like some kind of joke. Service was nice and friendly, can't complain here. But the fun part are reviews comments and how they can't deal with any kind of criticism. Most of 3 and below reviews here are commented in ridiculous manner. For example reply for my girlfriends 3 stars review which was very neutral and not offensive was that: we live in Bamberg and we have bad beer here, their beer is better, our beer is not even beer, we don't know what tandoor true food taste like because no German restaurant has tandoor, so we cannot judge their food😳 What kind of answer is that? Criticising our beer because we criticise your food? That's just unprofessional and childish. I don't care if my shashlik is made in tandoor according to some true ancestor recipe or it is grilled on a volcano or just simple grill, all I care is if I get good quality food that taste good. In Bamberg (you remember, this place with bad beer) I know at least 2 restaurants where they serve much better shashlik and they don't have to brag about fancy way they prepare it, the taste is enough. And those places deserve 4 and more stars, this place deserves barely 3 stars. I wonder by the way how many of these 5 stars reviews are just russian payed bots.. So dear PR person/kid, you have a lot to learn. If not you and your rude reply I wouldn't write here at all, great job 👍 How about instead of spending time researching your reviewers whereabouts you invest this time into improving your restaurant? I do not recommend and won't come back.

Update: For me your restaurant is mediocre. This experience was mediocre (well including this discussion here it is more bad experience). Mediocre doesn't mean "same as everywhere else", it means: not bad but not great, not horrible but far from amazing, not 1 but definitely not 5. And yes this is ofcourse subjective opinion, all Google or TripAdvisor reviews are subjective. You can acknowledge them, maybe try to improve things that people complain about or just stick blindly with good ones and ignore all bad ones.