Domino's Pizza Frölunda Torg — Restaurant in Göteborgs Stad

This is a chaotic place. There is no order or system in place to serve customers. I'll try to explain

First of all, there appears to be two ways of getting your pizza there. One is that you walk-in and place your order at the counter, pay up and wait for your order to arrive. And there is display which tells you of the status of your order. Now the issue is that, the guy who is taking the order at the counter is also answering phone and taking orders on the phone for home delivery while speaking to you and handling you. It's so confusing and chaotic and there is chance of order mix ups.

Second of all, there is another way of those orders that customers placed on the phone and decided to pick it up themselves instead of home delivery. This is just adjacent to the previous one but there is no queue and everyone just surrounds the delivery area. The guy shouts out the name on which the order was placed. This creates another round of confusion amongst customers as they don't know when their names will be called out as there is no display of order for this way of getting the order.

Giving them the benefit of doubt being new and takes time to regularise the system but isn't it Domino's Pizza, the famous Domino's Pizza. Didn't they plan it in advance ? Was it just an overnight decision to open an outlet and...

Stingy owner in this place, it being a franchise this place is the worst. Ordered a double Pizza on a promotion and well at home the pizzas had hardly any filling on top. Complained with photos at a later visit and had to covince the owner of their fault, after a long, long argument she budged and offered a free on the house as a voucher for a later time. I did unwillingly come back at a later time and then it was once again an argument that I was too slow. This woman does not have the slightest clue about customer satisfaction, totally ignorant when I told her about the other Dominoes in the chain that is more professional and not stingy when it comes to the filling on top. She even tried to justify the bad product with that the other Dominoes did it all wrong. I really hate when you have to argue and explain the errors of bad quality and bad service. A professional establishment doesn't even question your complaint. And no... I do not complain if it is not well deserved. I hope Dominoes HQ does a "secret customer" visit to this place and relieve her if she is not up to the task. I won't be back at...

Ordered 4 pizza On 9 July 2022 8:10 pm… please check the camera records at arround 8:40-8-50 pm for incident…one of the pizza was uncooked, we reported to store person, they argue the pizza was in the stove for 7 mins and the corners are cooked… when we spilt the pizza slice and showed the crust which was very much visibly uncooked…. Store person had a very bad response for this report and “believe their machines and not the customers or their own eyes”.… really worst experience. Left the pizza on their desk for them to take home…. I thought I had, could pay for that for four hello call my phone I have been a very regular customer here, but had to think twice next time...