Restaurant Charlotte — Restaurant in Arosa

Overpriced, arrogant staff and misleading prices. The portion are rather small (a dish of gnocchi, with more spinach than gnocchi, is 27 CHF) and a major problem is the price of the wine. If you buy a bottle of wine and consume it in the restaurant, you pay the bottle of wine (42 CHF in our case) plus a fee to open the wine (35 additional CHF). The idea behind this is that you consume a bottle of wine bought from outside. But the bottle was bought in a shop of the hotel who owns the restaurant... Not only is the idea of consuming a wine bought outside the restaurant nonsensical in this case, but the fee to open the bottle is way too high. According to the NZZ, the average costs of the so-called Zapfgeld is 25 CHF. The manager of the restaurant (and hotel) did not have any understanding for our complaints and perplexity. Nor did he apologize. His only argument was that the wine we consumed in the restaurant (a local wine, called Fromm Selvene) costs more in another restaurant. Who cares? One advice: do not go to this restaurant or, if you do, check the wine prices...

We stayed at the hotel Seehof Arosa for 3 nights and had dinner once at Charlotte Restaurant. The food was great, but even better was the service. Atilla was very polite, attentive and made us feel very comfortable. The atmosphere was very relaxing and we enjoyed it a lot. The prices are a little high but happy to pay when everything else...

Very charming and competent waiters go together with delicious food and warm ambiance. We enjoyed a perfect dinner in relaxed environment. If you look for good food with your friends then this is the right place to go....