Restaurant Bären Bönigen — Restaurant in Bönigen

Reading the reviews, I was excited to visit this place and give it a try- my first meal in Swiss was to be here, however the restaurant’s understaffed and run by sharp, unfriendly people which really threw me off.

Saying hello and goodbye doesn’t make a polite person but rather trying to understand your customers, explaining things politely, especially when you know they’re not from your country, and avoiding passing sarcastic, hurtful comments are what constitute for friendliness and hospitality- both aspects of being in the F&B industry which I feel this restaurant severely lacks. Customers aren’t eating for free after all, we’re paying as we must and part of what we pay for is the intangible.

What was suppose to be a nice dinner out w my boyfriend here turned into a ruined evening with our dinners taken away because we couldn’t bare to deal with the hostility and manner in which we were spoken to and served.

Coming from a multicultural country, we’ve been accustomed to speaking with kindness, gentleness and patience when dealing with people from different backgrounds - so the way we were treated here was a harsh slap in the face. This has got to be the worst we’ve been treated in Europe thus far!

We’d hope this review would save those of who who aren’t from around here, the hurt and disappointment by highly recommending...

We were looking for an authenic local dinner for the four of us and happily discovered the menu had recently changed and included local Wild dishes. The food was truly excellent and in particular the Venison was the best we've ever had. highly...

Lunch starts at 12 but I went there at 11:15 to get food and stay away from the chilly weather. They were so kind to serve lunch early for us and the food was so good. I had schnitzel with mushrooms sauce. Great atmosphere and clean...