Iglu-Dorf Zermatt — Restaurant in Zermatt

So, so cold. I know it’s an Igloo, but even so, it was uncomfortably cold to sleep there. It’s super hard to trek to and the paths are not well marked. Wait for the guide at the meeting point and do not go early. If you can keep up with the guide, great but if not, they will not wait for you. If you are used to walking on deep snow and ice, you may be ok, but the snow and ice is treacherous and the food (cold sausage, frozen prunes, walnuts and some kind of cardboard masquerading as bread, served in the 0 degree dining room before the cheese fondue main course which is literally melted cheese with stale bread and nothing else on offer) was frankly gross. If you don’t subscribe to the “Chli stinke muses es” (fondue should stink a bit) philosophy, you won’t like dinner. The “warm room” is open all night but since it’s only slightly above freezing in there it doesn’t matter. Get in the sauna (fully clothed) or hang out in the kota hut while it’s open. The trek to breakfast is equally hazardous and difficult and if you have an injury or mobility problem, forget it. The rooms and the dining area are as beautiful to look at as the pictures suggest but settle for the pictures. The toilet is technically heated, but you will want to get fully dressed and booted to go there and it’s slippery and dangerous in the dark. Office staff were helpful when I made an error and had to suddenly change my booking but they weren’t easy to reach and I had to try several numbers before I got...

This place was highly recommended to us as a stop over for lunch on our way back from Gronergrat. The idea of experiencing an igloo village was indeed fascinating. There are websites that claim that the walk is only 10 to 15min from Rotenboden station, so it seemed convenient. Now, let me share our experience. We stopped at Rotenboden station as advised. After the first 2 direction signs, we found ourselves in the middle of the mountain on a closed ski piste. There were 2 other families lost with us. There were no further signs to direct is where to go. Google maps was also not helping. We walked back to the station to get direction. This walk from the train station to the igloo is literally walking down the mountain. There is no walking path or clearly marked route. You are strongly advised to wear ski clothes and good boots that don't slip on the slope. When we finally reached we saw one igloo on display and an open bar.The place itself has a lovely view, no doubt about that. The indoor restaurant was closed. The only food available in the outdoor bar was cheese fondue with bread, packed snacks and drinks. The price was very high. The way back for us was a downhill walk along the ski piste. My realisation is that this place is an overpriced stop over for skiers on their way down the mountain. For non skiers specially with kids and old people, it is not a comfortable journey to and back...

Me and my wife had an amazing time there and recomend this to everyone. It will count as one of the best experiences we had in our life. First the man who was on charge this night and lady called Vanessa were very friendly, caring and kind would give 10 out of 10 for service quality and engagement in their work. They kept offering free tea all the time and asked often if we were feeling ok or if we needed anything. As scary as it may sound to sleep in a place that is so cold we were actually very very warm in those sleeping bags and had to open them couple of times during the night. We recomened to listen to the guides as it helps with keeping warm eg go into the hottub for 30minutes before going to sleep ect. We also enjoyed a snowshoe walk, and the breakfast in the morning in nerby hotel, very good quality food. Would write alot more great things but i hope this is a good encouragement for anyone...