YuZhenZhai Lukang Main Store — Restaurant in Lugang Township

Established in 1877 AD will over 100 years old bakery, it is very famous in Taiwan that many locals and tourists are shopped here.

And if you are looking for the traditional style and flavour you missed so much when were in your youth, this is the place to be.

We have a young lady (Miss Ye) really go out her way to helping us with our order. I thought she is the daughter of the owner or the family members because her working attitude like this is her own family business. Ms Ye are so wonderful and we will looking for her to take our...

Bad service. No samples for food products. ended up purchasing 1 piece of the tart to try b4 deciding if to purchase. Staffs in the shop were busy chatting and not responding to customers who...

這是我第二年買20盒+的糕餅，去年在坐飛機前拿到，下面壓壞幾盒就沒管。 上週訂購時有提到20盒太重是否可分兩盒分散，店員告知店家運費要多付一份，不過如果有破損可以寄新的。 今天收到一箱，底部壞了三盒，每盒破了約3-5顆。 第一通電話，店員說一盒壞掉3-5顆正常無法處理，我反應上週店員告知可換新，對方說再回電。 第二通電話，店員回覆拍照回傳Line,我做了，我問後續如何處理，她說會聯絡宅配，是宅配的錯。（在箱子上店家也貼了警示標語讓宅配人員注意） 第三通電話，回覆我第一通的處理，這是正常狀況，我生氣說你們公司需要有一套的標準，而不是告知我可以換新，妳說是正常跟是宅配的錯。並再告知我問老闆。 這過程中我已經都一一包裝好，我兩天天需要帶出境。 第四通電話，店員說，請妳把20盒寄回來，我們們看過後會再補寄給妳。 店員的處理方式及讓我不悅，我知道糕餅脆弱，這通知過程中店員應告知讓我先不要動，有些我們吃掉了，也一一打包好，兩天後要帶出境，來的及？這樣的處理方式及她去問老闆得到的回應是這樣？讓我蠻不開心的，如果一開始壓壞的顧慮大可讓我多付一個運費也無所謂，店員一句不好意思就衝忙急著掛了。 一句不帶感情的的不好意思及參考這裡的評價店員態度不好，一家百年老店應該注重門面管理。 第二次訂滿3000+訂單，讓我覺得我是在坑...