This is a great place to come and study with a cup of coffee. You will see many students here studying, sleeping, etc... The coffee is great, as it is the usual Starbucks menu. This place is very accessible for people with handicap needs. The staff is friendly here, but you may need some Chinese language, or just point to the menu. If you are lucky, you can grab one of the parking spaces. Perfect place to spend...
Read moreWe're here for Starbucks coffee. Getting pricey but once in awhile is ok. As a service orientated person, I am not impressed with the service. Lacks warmth and staff can't seem to smile. Or be just a little nicer to customers. Oh well, just drink our coffee and next time I'll go further down the road for...
Read more每次來這裡都很多人,生意特別好,這次的經歷讓我知道為什麼了,餐點是固定的就不用說,但,值得一提的是,細心貼心的服務的心,是讓客戶源源不斷的加分原因,因為坐窗邊,太陽特別大,越來越曬,很熱,飲料可能還會壞很快(因為有加奶),於是,同事要我把位置移動,我說,不太好,怕影響別人走路的動向,而且跟別人坐不一樣,我怕丟臉,同事堅持不會,所以就移動位置了,聊天中,我說,其實可以有個窗簾就會比較好,同事說,其實上面有窗簾,只是沒放下來,過沒多久,上面的黑色自動窗簾竟然全部整個往下降,畫面好美,室內的氣氛變得不一樣,坐窗邊也不曬了,我好驚訝!才剛講,窗簾就自動降下來了,真的很細心呀~於是,我趕緊把椅子再移回來,因為我點的是熱拿鐵,太燙,所以我把蓋子先打開,放桌上,聊天中,手勢往前動作太快,一下子就把咖啡整個打翻了,整杯的咖啡佈滿桌上與地上,我怕拿擦手紙擦要用很多,浪費,所以跟服務人員要抹布要自己擦,但服務人員堅持她來就好,於是我看她拿拖把跟抹布來,當她用拖把擦完地離開去洗拖把的時候,我趕緊幫忙用抹布擦桌面的咖啡,當服務人員再出現的時候,看見我在擦桌子,她趕緊接下,說她來就好,於是我就到旁邊去,讓她清理,好不容易清理完,我很不好意思的跟服務人員解釋,因為咖啡比較燙,我怕燙到,所以把蓋子打開喝,不小心就打翻了,結果,服務人員看到我沒咖啡喝了,於是主動的說妳沒咖啡喝了,那我再用一杯給妳,我說沒關系,我再去櫃檯買就好,服務人員說,沒關系,她再用一杯給我,於是她真的拿了一杯咖啡來,並告訴我,她用的是“溫”的咖啡,這樣主動貼心的服務,又再次讓人覺得溫暖,有這樣的員工,生意能不好嗎?真的很謝謝這裡的服務人員,好細心,好貼心的“主動”服務。...
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