gonnaEAT 竹北店 | 地中海概念 | 原型食物 | 健康餐廳 — Restaurant in Zhubei City

As a poke/salad bowl enthusiast, I was beyond excited to discover gonna’s hsinchu branch. I’ve dined here twice so far and here are some observations: The protein on the salad bowls are extremely well seasoned and the salad part is well dressed and very fresh. I really enjoy their bowls, big fan! Pasta: Haven’t had the best experience with their pasta, we ordered the truffle mushroom one and it was very overly salty. I tried pushin thru the pain to finish it but I failed and immediately inhaled a whole glass of water. Juice: I love love love love love their juice. Some of the best juice I’ve ever had in the city, no added sugar or water. I would honestly do anything to have the carrot + apple...

Food is ok, but the service is terrible.

Not only it requires extra efforts to draw waiter's attention, but it also takes time to get all items from your order. I specified to serve the dessert and drink after the meal, they brought my dessert while the drink was missing. I finished my desert, and the drink still was not there.

I called a waitress and told her that if they haven't started making it yet, to cancel it.

Instead of cancelling they started to make the coffee right after I complained and finally brought it to me.

When I asked to get my food for take out they brought me the box and offered to do it on my own.

Can't recommend this place... Very...

I would give a 5 stars but you let your customers use their speaker phones in the restaurant. I usually eat here 2-3 time a week (you can verify with the last 3 digit of my membership 997) but, I can't take it anymore. People watching TV or playing games with the sound at very loud level. I am here to eat and relax and if I wanted to be in a zoo, I would go to the zoo.

As for the savages that use their speaker phone in public, shame on you for not respecting your neighbors and go buy headphones.

BTW, this restaurant has great food and great service, that why I eat here so often.

It's a shame...