I recently had a dining experience that I would like to review. The restaurant I visited had an issue with the beer prices not matching the ones listed on the menu. When I brought it up with one of the staff members initially, their response was unsatisfactory as they insisted that the prices were correct. However, upon mentioning that the menu stated a price of 110 baht, the staff member acknowledged the discrepancy and mentioned they were in the process of updating the menu. They proposed adjusting the prices by 5 baht per glass as a temporary solution. On that day, I ordered 10 glasses, resulting in the restaurant benefiting from an additional 50 baht.
Unfortunately, my dining experience wasn't pleasant beyond the pricing issue. The lamb I ordered was tough and not enjoyable. In terms of service, while some of the staff members provided good service, others were lacking in their communication skills and weren't as friendly.
Overall, the inconsistency between the listed prices and the actual charges left a negative impression. Additionally, the quality of the lamb was disappointing. Although there were some staff members who provided good service, the inconsistency in their communication skills was noticeable.
I believe it is important for restaurants to maintain transparency with their pricing and ensure that the quality of the food meets expectations. Consistency in service and friendly communication are also crucial for providing a pleasant dining experience.
Thank you for allowing me to share my review, and I hope this feedback can contribute to improvements in the restaurant's overall quality and service. Answer the owner : Always a few moaners. = I think that complaining about small things can help businesses improve. Even though it may be a small thing, it can help businesses improve in many ways, such as improving the quality of food, improving service, improving the atmosphere of the store, etc. Complaints can also help businesses understand customer needs better and improve the store to meet customer needs more.
However, I think that it is not good for businesses to not accept to fix the problem and respond like that. I think businesses should listen to customer feedback sincerely and try to fix the defects that customers find, even if the defects are minor. It is also important to respond to customers politely and respectfully. Do not respond to customers with sarcastic or offensive words.
Customer complaints can be a great opportunity for businesses to improve themselves. Businesses that listen to customer feedback and try to fix the defects that customers find will help businesses...
Read moreНедавно мы с женой посетили паб «Мёрфи» и остались не просто довольны, а в полном восторге! Первое, что бросается в глаза – это широкая линейка пива, среди которого особенно хочется отметить удивительно свежий и насыщенный Guinness. К пиву мы заказали европейские блюда: бургеры, начос и пару оригинальных закусок – всё было приготовлено с большим вниманием к деталям, а вкусы идеально сочетались друг с другом. Атмосфера самого места очень уютная и располагающая, внутри играла ненавязчивая музыка, а интерьер выполнен со вкусом, что сразу создаёт комфортную обстановку для долгих разговоров. Персонал заслуживает отдельной похвалы: вежливые, дружелюбные ребята, готовые помочь с выбором напитков и блюд, рассказать о новинках и посоветовать лучший вариант на вечер. Мы провели прекрасное время, полностью отдохнули и получили массу положительных эмоций. Без сомнения, мы с удовольствием вернёмся сюда снова и порекомендуем этот паб всем нашим знакомым!
Recently, my wife and I visited Murphy’s Pub, and we left feeling absolutely thrilled! The first thing that really stood out was their impressive selection of beers, with the Guinness being exceptionally fresh, rich, and full-bodied. To accompany our drinks, we tried a variety of European dishes including burgers, nachos, and a few unique appetizers – everything was expertly prepared and wonderfully flavorful. The atmosphere of the pub is cozy and inviting, enhanced by pleasant background music and a tastefully designed interior that encourages you to relax and enjoy the moment. The staff were especially noteworthy: friendly, attentive, and always willing to help by recommending the perfect dish or explaining the nuances of a particular beer. We had a fantastic evening, leaving with great memories and a strong desire to return. Without a doubt, we’ll be back again soon, and we won’t hesitate to recommend this pub to all our friends! Everything is great, but please add photos to the...
Read moreJust moved to Pattaya. Looked up some pubs online so the wife and I decided to have a drink here. From the moment we walked in the door I was struck by how authentic everything was! I've seen a few Irish and British pubs that aren't bad but this one is nothing less than excellent! There were two bar staff on duty, they were friendly and helpful. Sadly, there was no Guinness but they said it will be back on tap from April. We each enjoyed a nice cool glass of Magners cider. If like me you don't want ice in your cider or beer you only have to ask... They seem to have a pretty good range of drinks. I'm looking forward to...
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