Swensen's Central Udonthani — Restaurant in Udon Thani Province

I generally don’t leave negative comment, so when I do please take note and re-educate your staff correctly!!!

I waited to be served for with two small children over 15 minutes. No menu, was offered (it is like we didn’t exist) the service was a complete disgrace. You can’t be too busy because there were 3 staff and 3 customers in the store. We ended up walking out and have ice cream at McDonald next door. On the way out I told the checkout person that we waited for over 15 minutes and were not being served and all he did was bow and keep working on the register.

If you are in a mood for icecream go to McDonald next door, or be prepared to have a horrible experience.

We certainly won't be going back...

Four of us came and sat inside and no one came to give us menus, had to call someone over after tennis of group chat.

They are selling a seasonal ice cream advertised with chocolate whipped cream, but they are serving it with normal cream. When questioned, the manager loudly said, “we don’t have it!”

She reluctantly changed it for something different. The store need to confirm missing products with customers rather than just serve what they want and raise their voice when questioned.

Poor...

The best Swensens in Thailand? Very clean, attentive and service minded staff, fast serving. And not as cramped as other of it's like. The ice cream looks like in the menu and just as delicious. My favorite...