McDonald's Kızıltoprak — Restaurant in Kadıköy

I normally wouldn’t comment in English for a place in Turkey but seeing that the McDonald’s Turkish operations doesn’t really care about the customer service or satisfaction, I’m hoping that this comment somehow is seen by the international auditors.

When placing an order I’d expect the following ;

1. Sauces which I paid for. - Not delivered.
2. Large fries. - Large package sent. But half empty. Quite literally half empty.
3. Drinks - No problem, sent and correct.
4. Burger - The extras were not added on, the burger was NOT made properly.

The reason I place an order with McDonalds and not a local burger chain is because it’s a global brand and I’d expect the same standards but no. Why on earth would you cheap out on the...

Not a pleasant experience at all. It was a holiday and nothing else was unfortunately open... Staff talks more with eachother than taking orders. Food: Coke Zero was plain flat McCrispy was dry and not done properly French Fries were soggy Chicken Nuggets seemed like a month old. Soggy, dry and tasteless.

Cannot recommend this place...sorry.

I don't know what standards they are following but definitely not international...

I ordered through Yemeksepeti. I paid in cash and even tipped them. They gave the wrong order. I told support. Another courier came and gave the WRONG order AGAIN. I immediately gave it back to the courier. He said he would come back. 4.5 hours later and nothing. I told support and they couldn't help. So in the end, I gave them money and they did not bring the burger. Very disappointed. No more...