Scalini Istanbul — Restaurant in Sarıyer

I made a reservation at this restaurant about a week ago from today. However, unfortunately, someone from the hotel associated with the restaurant contacted me today to inform me that my reservation was canceled, and they wanted to transfer it to another restaurant. I don’t even know what this other restaurant is, just that it belongs to a chef I have never heard of.

The reason for canceling my reservation was supposedly maintenance work. However, it seems more like they are just redirecting reservations to the other restaurant.

I haven’t tried the restaurant yet, and I was really looking forward to experiencing it, but unfortunately, their handling of the situation was highly unprofessional. This kind of approach is completely unacceptable for a five-star hotel and restaurant.

Bugün itibariyle yaklaşık bir hafta önce bu restoranda bir rezervasyon yaptırmıştım. Ancak ne yazık ki, bugün restorana bağlı otelden biri benimle iletişime geçerek rezervasyonumun iptal edildiğini ve başka bir restorana yönlendirilmek istendiğimi söyledi. Hangi restoran olduğu hakkında hiçbir bilgim yok, sadece tanımadığım bir şefe ait olduğunu söylediler.

Rezervasyonun iptal edilme sebebinin bakım çalışmaları olduğu söylendi. Ancak görünen o ki, asıl amaç rezervasyonları sadece diğer restorana yönlendirmek.

Restoranı daha önce denemedim ve gerçekten denemeyi çok istiyordum, ancak maalesef bu durumu ele alış şekilleri son derece profesyonellikten uzak. Beş yıldızlı bir otel ve restoran için bu tür bir yaklaşım kesinlikle...

Way below my expectations ! I have visited so many Scalini branches and other italian restaurants and this is by far one of the lowest ! I am not sure if the staff didn’t understand my orders or they insist to do it their own way. My request was very simple i wanted my salad without cheese and they just ignored and brought it with cheeae. When i asked to change they told me they ran out of...

our experience was bad the manger ( jalal ) he refused us because we are ( arab ) like what he said to elian we came at the time for our reservation he refused when we tell them we came to our reservation they let us waiting for one hour .. Not a good experience, and there is no racism in it .. i sent email for them about whats happen with us but they didn’t...