Baskin Robbins - The Pavillions — Restaurant in Dubai

Horrible experience from the sales person today at the Furjan pavilion dated 23rd sept 2021 timing between 1:30-2pm. I took my son to get an ice cream as we usually go it’s very normal as it’s in front of your home. He was super rude with me and my son. Non welcoming and had an attitude with his words. Please manage and give a bit more training to these kind of sales people and make them understand what customer service is. Highly...

Terrible customer service. Extremely unhelpful when asking questions and instead prefers to be seated and on his phone. Mind you this was in the evening. I asked to see a menu instead and he told me there wasn't one. When I asked about getting a physical menu before he told me Baskin&Robins never has one. I've been at this branch several times now and this is the first time I've seen this...

Me and my friends just bought icecream in the pavilion branch, discovery gardens. The staff named “CHRIS” is giving a very bad customer service and somewhat rude. We tried to ask him things but he was not answering politely although we talked to him in a very friendly way. We are BR lovers but this experience is not right and hope he will change his attitude...