KFC Bognor Regis - Shripney Road Retail Park — Restaurant in Arun

No idea what's happened with this place but the last 2 times we've ordered the staff always mess the order up we ordered a large flinger burger box meal and ended up 3 chicken bits in a box inside another box with chip's that had some sort of slime on them so they went in the bin asked for 2 lot's of 4 cookie's and got 2 cookies instead and then when I asked the guy for the heinze mayo sachets as well and he put 30 tomato ketchup in instead and then he made 3 drinks when only ordered 2 so he said oh just take it its free which is true but what about the rest of the bloody order that you messed-up on I don't understand why this place has gone downhill they was great before a month or so ago the staff at least knew what they was doing then the place closed for about a week and then all these new staff started and can't even tell the difference between mayo and ketchup I think next time we'll just do the extra drive and go to Chichester if this is how things are going to be and don't bother calling them they never answer the phone either. Also when I was waiting at the drive through window I noticed the staff who had long hair wasn't wearing hair nets and one guy was wiping his nose with his hands while working in the wraps section with no gloves on I dunno what the hygiene rank is for this place after what I saw the health and safety guys would have a field day in that kitchen. Bring back the old staff that was helpful polite and friendly who always gave amazing service 2 month's ago the I'd be happy to return...

My family and I have a family evening out once a week and this week we made the unfortunate error of choosing KFC (Bognor Regis) as our destination for dinner. First of all, my brother in law had to order 4 different drink choices with his meal before finding one that KFC had in stock. Then my partner was told "How should I know?!" when she asked how hot the hot & spicy wings are. Then it was my turn to order, I was told there was no hash browns with my burger but I can live with that. I ordered my chips, drink and side as a large and all was going well with my order. When my food arrived the drink was a regular, when asking about it they said that they had no large cups left. Naturally I asked why then did they take my money for a large to which the male staff member said "well, I'll just give you another small drink then!" as if I was suppose to know or ask for that? My chips were also small when I had ordered (and paid) for a large and they just tossed another small chips on my tray for this one. There is a pattern here. When we were eating our meal a pair of staff members where sat on each others laps, shouting, giggling and hugging. Very sweet but not very professional. Finally, when my family and I were exiting the restaurant (as quickly as possible I assure you) we had 3 staff members leaning on the counter and staring at us, this was an incredibly uncomfortable ending to a unbelievably terrible dining experience. I will never step foot inside this restaurant again and I will urge everyone else not to...

Just the worst KFC ever. I live just down the road. This KFC has never once got my order correct ever!! Surely giving the customer the food they've ordered should be he main objective second only to it being hot and tasty. Ordered two chicken popcorn snack boxes with lemonades for the kids and a chicken fillet tower meal boxed up fully loaded at the drive through. Got to the window and paid. Drinks came first, one lemonade missing. I asked where it was, was told I hadn't ordered it. Paid the extra 99p to the halfwit with the headset who was intimating that I have the memory of a goldfish because clearly he couldn't have made a mistake. The food came (should have checked it, my bad, kids were starving and drive through genius wanted us gone as he was clearly done with us and our extra drink causing him hassle) so I drove home. 2 minute drive around 1 mile. Food was freezing given to us straight in boxes with no bag, no napkins, no wipes, no sauces. The kids stodgy cold chips and popcorn crud was at least right. My cold stodgy order was wrong. Wrong chicken sandwich. Too complicated an order once again. What a taxing job it must be. Not once has my order been correct. Not once has the food been as it should. When KFC advertise their product they lie outrageously. It's not tasty chicken ordered by choice, it's whatever badly prepared cold stodgy garbage they decide to serve...