Marmaris Kebab & Pizza — Restaurant in Basildon

Website states 45mins for delivery. After I order, confirmation states an HOUR for my delivery. The combination kebab arrives after an hour and 30 minutes.

Four of the five previous orders you got the order wrong; sure, you came out again with the right food, but i'm sitting here waiting for another 20minutes. Again and again.

I've been ordering from your outlet for FIFTEEN years. Maybe i'm just not important enough.

Excellent customer service would entail your outlet REALISING you were going to miss the deadline for a customer and CONTACT THEM, before the deadline, so they are informed and not annoyed that you have failed to meet customer expectations. You have NO idea of what the term 'customer service' means.

I'll try your competitors...

I have no complaints about the food it always wonderful, but my complaint is that I was waiting in the shop for 20 minutes for a pizza when the whole time the manager continued to shout at he's staff over and over again repeating him self slamming door etc.. even continued to scream and shout on the shop floor while my son was in the shop, believe me the way he spoke to he staff was very unnecessary and out of order if someone had spoken like that to me in front of customers he would not of be standing please commicate with your staff with some respect, so shocking if I was he's manager he would of been...

I don’t think I’ve ever posted before but I felt compelled to review this restaurant as it was one of the worst takeaway experiences I’ve ever had. Delivery took over two hours. When I called up to check on the status they had no record of my order and the gentlemen who answered the call was particularly unhelpful. When the food did arrive it was literally dripping through the bag. I know kebabs are noutoriously greezy but this was rediculous. I would give them zero stars if possible. Furious customer. Order day: Tuesday Spend: ~£45 Location:...