Costa Coffee — Restaurant in Bassetlaw

Horrible girl with a massive attitude which is unusual for Costa coffee. She was rude, attitude and unhelpful. You ask for a coffee with 1 extra shot and she just confuses ur and starts saying about 3 shots!. Clearly expects customers to know how much coffee is in a coffee and likes to think she is above customers. Snatched cards and then left receipt near the inside of the counter without saying anything. When asked she simply pointed and walked away. Never come across a Costa employee such as her. Even other customers looked horrified by her attitude. She could have quite easily took the order as a coffee with an extra shot, all other staff across the country have no issue with this and understand it and dont start asking if you want 3 shots and how 2 plus 1 makes 3 (yes she actually said that!). ...

Right where shall I start! Love the Costa always great service!! Everyone seems happy, but when i went to use the toilets the RUDEST Cleaning Lady her name is Adele, I have never came across a more rude person, she told me to shut up talking and move as I was trying to wash my hands and talking to my friend, as I was walking out she said Thank F**k for that, i went back and asked her if she had a problem with me, she said "don't like BLACKS" and walks off into a staff area!! This is WHY I WILL NEVER COME BACK TO MOTO THEY...

As a speciality coffee shop owner i usually avoid Costa... but after a long day i needed caffeine so took a chance... luckily the friendly service from barista Ellie convinced me to try the coffee here. To my pleasant surprise barista Krystella made the best coffee ive had from a costa ever, and even with lovely latte art! 5*...