Hi I’m very disappointed with your comment back! Yes was booked for 20 people 2 went home still 18 people came! No one disturbed the restaurant the only people that did that was your staff members. No one said we was refused us to sit down, you refused 1 of the group member to share a curry with their partner while they was still ordering there own individual sides! Everyone else in the party was all ordering their own curry’s apart from 1 person that couldn’t eat due to food intolerance! Just to start before any food was order our round of squash/beer/cokes come to £57 alone! That was without food! We didn’t get a chance to continue the order you have just stated on the main table. The children had McDonald at a party hench why the children’s order wasn’t much! And for your comment you’re struggling to understand how we left hungry as our order wouldn’t have fed our group….. We didn’t get to finish OUR ORDER! We did pay for our round of drinks as we are not rude people unlike yourselves. What i find nasty and malicious is not letting people finish their order & being rude to PAYING customers. Your team do have the right to work without intimidation and aggression from any customers this is why our group didn’t display any aggression or intimidation, we was trying to understand, your rudeness & judgement. The disrespect your staff showed us was disgusting & very unprofessional of your team! No one at all said that couldn’t understand a staff member due to language barrier it was simply she couldn’t understand why you was refusing to serve us as like I stated you wouldn’t allow 1 person in the group to share a curry with her partner! No one was racially offensive at all so you don’t just get to pull the race card! If we were to have stayed you said our bill would have come to £122.10 but how do you know this as YOU DID NOT LET anyone finish ordering!!! If only you acted as professional in person as you did over...
Read moreA hidden gem! This year is their 50th anniversary! That alone indicates something positive about this place: a consistent high quality of food and service.
The menu does not change much, but there is a large selection to cater for diverse tastes (including a bit of "going English"). Some dishes are adjustable for particular dietary problems (I don't eat food prepared in ghee or yoghurt) and the menu is varied enough to naturally take good care of vegetarians and vegans.
Their "specials" are indeed special and even their familiar dishes are perfectly prepared and served. Prices are quite average for Birmingham and considerably lower than in London. Helpings are huge, one dish might be sufficient for two. I would describe this as a perfect example of the traditional UK "going Indian" restaurant, and certainly among the very hest.
We have been coming to the Himalaya around once a year (we live In London} and first came more than a decade ago. Many things have changed in this corner of Birmingham, Rubery" over the past decades, but not Himalaya.
The area, Rubery, has been In continual decline and now consists largely of boarded up shops. There is no manifest personal danger here, everyone has left while the restaurant continues to thrive! The recent closing down of the nearby Empire Cinema complex has done serious damage to the whole area. There is no concept of "levelling up here".
However, nearby is the suburb of Longbridge, once a great centre of UK motor industry, and closed down with huge loss of jobs. That is being redeveloped with offices. The short walks to Himalaya might be their salvation in bringing new clients. However, developers might pull down the now almost defunct parade to build luxury apartments.
That would be a sad end for those of us who know this hidden gem of...
Read moreThis is mine and my partners experience and is not the group of 7 (Other 5 meals were edible) For reference, 5 of the 7 mains were edible. 7 of 7 starters were edible. Waiters were very pleasant people. FYI, owners need to learn from them. Food: Butter Chicken tasted worse than a £1.00 microwave meal. Tastless, bland, and unappetising. Also came out cold, so it had to be reheated. Madras: As spicy as a Korma.
Service: Waiters are very pleasant and easy to get on with. You can see who regulars as you could see good banter. When advising of the disappointing 2 of 7 means they were defensive and argumentative (I believe owner/manager), I had 2 of them attempting to reject my feedback: Advising most of the food was eaten.. at most 4 spoon falls eaten with 5 others trying a small amount to confirm it was not edible. Barely listened to their own waiter and dribbled out jargon even after I reilliterated what the waiter had said, which was factual on the reheating. Advised we were not after a discount but continued to argue with us. One of the owners/managers advised that I was present when food was asked if it was OK. However, mine was being reheated, and I went to the toilet (Had to confirm and point out the helpful waiter to prove I did ask for it to be reheated). They were notified of the dissatisfaction (after the above amount was eaten).
Pictures attached are how we left the meal and when trying to give them feedback. Offered for them to taste it to settle the disgareement when they kept repeating themselves, however they avoided it.
I was disappointed as it was going to be our family monthly meet location, but it's safe to say we will...
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